Beautiful Virgin Islands

Tuesday, Jun 03, 2025

Empty Tourist Board booth at STT airport lambasted

Empty Tourist Board booth at STT airport lambasted

A crowded arrival lounge at the Cyril E. King Airport in St Thomas (STT), packed with anxious tourists headed to the BVI, has caused questions to be raised about the lack of any visible presence of BVI Tourist Board (BVITB) staff, despite a well-branded welcome booth at the facility.
Heavy criticism emerged over the cost of maintaining the empty booth and about the glaring absence of any visual aids or videos for anxious tourists searching for details on ferry schedules and other helpful information about getting to the BVI from St Thomas at one of the busiest times of the year.

Many residents expressed disappointment after one observer pointed out that the BVI Tourist Board’s booth at the STT airport has been left empty for some time now and the Greeter Service previously operated by the agency appears to have been discontinued.

The observer, a local resident of the territory, posted a hypothetical scenario on social media about a first-time visitor to the BVI arriving at the neighbouring airport and anxiously awaiting information about a ferry that may have been delayed and alternative options if there is a delay.

In the scenario, the first-time visitor comments that it is advertised on all media platforms that someone from the BVI Tourist Board would be there to assist visitors. However, they were at a lost for words, given the empty booth and a baggage claim area that was packed.

The resident pointed out that they would probably be forced to sleep in St Thomas if they had not known their way around.

A 2018 release on the government’s website noted the return of a greeter service at the airport and at the Wilmoth Blyden Ferry Terminal after the 2017 hurricanes, however, it is unclear if this was ended after the Virgin Islands Party (VIP) administration took office in 2019.

According to the release, BVITB staff were expected to meet and greet travellers en route to the BVI, delivering a concierge service that provides a seamless travel experience.

“The St Thomas Greeter Service which debuted in 2015, was created to guide travellers destined for the BVI”, former BVITB Director Sharon Flax-Brutus said at the time. “We are excited to offer this service to our guests creating a professional BVI experience even before they arrive on our shores. This saves our guests time and provides them with peace of mind”.

BVI News reached out to the BVITB Director, Clive McCoy for a comment on the matter but our news centre did not receive a response up to the time of publication. 
Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
China Accuses US of Violating Trade Truce
Panama Port Owner Balances US-China Pressures
France Implements Nationwide Outdoor Smoking Ban to Protect Children
German Chancellor Merz Keeps Putin Guessing on Missile Strategy
Mandelson Criticizes UK's 'Fetish' for Abandoning EU Regulations
British Fishing Boat Owner Fined €30,000 by French Authorities
Dutch government falls as far-right leader Wilders quits coalition
Harvard Urges US to Unfreeze Funds for Public Health Research
Businessman Mauled by Lion at Luxury Namibian Lodge
Researchers Consider New Destinations Beyond the U.S.
53-Year-Old Doctor Claims Biological Age of 23
Trump Struggles to Secure Trade Deals With China and Europe
Russia to Return 6,000 Corpses Under Ukraine Prisoner Swap Deal
Microsoft Lays Off Hundreds More Amid Restructuring
Harvey Weinstein’s Publicist Embraces Notoriety
Macron and Meloni Seek Unity Despite Tensions
Trump Administration Accused of Obstructing Deportation Cases
Newark Mayor Sues Over Arrest at Immigration Facility
Center-Left Candidate Projected to Win South Korean Presidency
Trump’s Tariffs Predicted to Stall Global Economic Growth
South Korea’s President-Elect Expected to Take Softer Line on Trump and North Korea
Trump’s China Strategy Remains a Geopolitical Puzzle
Ukraine Executes Long-Range Drone Strikes on Russian Airbases
Conservative Karol Nawrocki wins Poland’s presidential election
Study Identifies Potential Radicalization Risk Among Over One Million Muslims in Germany
Good news: Annalena Baerbock Elected President of the UN General Assembly
Apple Appeals EU Law Over User Data Sharing Requirements
South Africa: "First Black Bank" Collapses after Being Looted by Owners
Poland will now withdraw from the EU migration pact after pro-Trump nationalist wins Election
"That's Disgusting, Don’t Say It Again": The Trump Joke That Made the President Boil
Trump Cancels NASA Nominee Over Democratic Donations
Paris Saint-Germain's Greatest Triumph Is Football’s Lowest Point
OnlyFans for Sale: From Lockdown Lifeline to Eight-Billion-Dollar Empire
Mayor’s Security Officer Implicated | Shocking New Details Emerge in NYC Kidnapping Case
Hegseth Warns of Potential Chinese Military Action Against Taiwan
OPEC+ Agrees to Increase Oil Output for Third Consecutive Month
Jamie Dimon Warns U.S. Bond Market Faces Pressure from Rising Debt
Turkey Detains Istanbul Officials Amid Anti-Corruption Crackdown
Taylor Swift Gains Ownership of Her First Six Albums
Bangkok Ranked World's Top City for Remote Work in 2025
Satirical Sketch Sparks Political Spouse Feud in South Korea
Indonesia Quarry Collapse Leaves Multiple Dead and Missing
South Korean Election Video Pulled Amid Misogyny Outcry
Asian Economies Shift Away from US Dollar Amid Trade Tensions
Netflix Investigates Allegations of On-Set Mistreatment in K-Drama Production
US Defence Chief Reaffirms Strong Ties with Singapore Amid Regional Tensions
Vietnam Faces Strategic Dilemma Over China's Mekong River Projects
Malaysia's First AI Preacher Sparks Debate on Islamic Principles
White House Press Secretary Criticizes Harvard Funding, Advocates for Vocational Training
France to Implement Nationwide Smoking Ban in Outdoor Spaces Frequented by Children
×