Beautiful Virgin Islands

Saturday, Jul 05, 2025

Empty Tourist Board booth at STT airport lambasted

Empty Tourist Board booth at STT airport lambasted

A crowded arrival lounge at the Cyril E. King Airport in St Thomas (STT), packed with anxious tourists headed to the BVI, has caused questions to be raised about the lack of any visible presence of BVI Tourist Board (BVITB) staff, despite a well-branded welcome booth at the facility.
Heavy criticism emerged over the cost of maintaining the empty booth and about the glaring absence of any visual aids or videos for anxious tourists searching for details on ferry schedules and other helpful information about getting to the BVI from St Thomas at one of the busiest times of the year.

Many residents expressed disappointment after one observer pointed out that the BVI Tourist Board’s booth at the STT airport has been left empty for some time now and the Greeter Service previously operated by the agency appears to have been discontinued.

The observer, a local resident of the territory, posted a hypothetical scenario on social media about a first-time visitor to the BVI arriving at the neighbouring airport and anxiously awaiting information about a ferry that may have been delayed and alternative options if there is a delay.

In the scenario, the first-time visitor comments that it is advertised on all media platforms that someone from the BVI Tourist Board would be there to assist visitors. However, they were at a lost for words, given the empty booth and a baggage claim area that was packed.

The resident pointed out that they would probably be forced to sleep in St Thomas if they had not known their way around.

A 2018 release on the government’s website noted the return of a greeter service at the airport and at the Wilmoth Blyden Ferry Terminal after the 2017 hurricanes, however, it is unclear if this was ended after the Virgin Islands Party (VIP) administration took office in 2019.

According to the release, BVITB staff were expected to meet and greet travellers en route to the BVI, delivering a concierge service that provides a seamless travel experience.

“The St Thomas Greeter Service which debuted in 2015, was created to guide travellers destined for the BVI”, former BVITB Director Sharon Flax-Brutus said at the time. “We are excited to offer this service to our guests creating a professional BVI experience even before they arrive on our shores. This saves our guests time and provides them with peace of mind”.

BVI News reached out to the BVITB Director, Clive McCoy for a comment on the matter but our news centre did not receive a response up to the time of publication. 
Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
A new online platform has emerged in the United Kingdom, specifically targeting Muslim men seeking virgin brides
Trump Celebrates Independence Day with B-2 Flyover and Signs Controversial Legislation
Boris Johnson Urges Conservatives to Ignore Farage
SNP Ordered to Update Single-Sex Space Guidance Within Days
Starmer Set to Reject Calls for Wealth Taxes
Stolen Century-Old Rolls-Royce Recovered After Hotel Theft
Macron Presses Starmer to Recognise Palestinian State
Labour Delayed Palestine Action Ban Over Riot Concerns
Swinney’s Tax Comments ‘Offensive to Scots’, Say Tories
High Street Retailers to Enforce Bans on Serial Shoplifters
Music Banned by Henry VIII to Be Performed After 500 Years
Steve Coogan Says Working Class Is Being ‘Ethnically Cleansed’
Home Office Admits Uncertainty Over Visa Overstayer Numbers
JD Vance Questions Mandelson Over Reform Party’s Rising Popularity
Macron to Receive Windsor Carriage Ride in Royal Gesture
Labour Accused of ‘Hammering’ Scots During First Year in Power
BBC Head of Music Stood Down Amid Bob Vylan Controversy
Corbyn Eyes Hard-Left Challenge to Starmer’s Leadership
London Tube Trains Suspended After Major Fire Erupts Nearby
Richard Kemp: I Felt Safer in Israel Under Attack Than in the UK
Cyclist Says Police Cited Human Rights Act for Riding No-Handed
China’s Central Bank Consults European Peers on Low-Rate Strategies
AI Raises Alarms Over Long-Term Job Security
Saudi Arabia Maintains Ties with Iran Despite Israel Conflict
Musk Battles to Protect Tesla Amid Trump Policy Threats
Air France-KLM Acquires Majority Stake in Scandinavian Airlines
UK Educators Sound Alarm on Declining Child Literacy
Shein Fined €40 Million in France Over Misleading Discounts
Brazil’s Lula Visits Kirchner During Argentina House Arrest
Trump Scores Legislative Win as House Passes Tax Reform Bill
Keir Starmer Faces Criticism After Rocky First Year in Power
DJI Launches Heavy-Duty Coaxial Quadcopter with 80 kg Lift Capacity
U.S. Senate Approves Major Legislation Dubbed the 'Big Beautiful Bill'
Largest Healthcare Fraud Takedown in U.S. History Announced by DOJ
Poland Implements Border Checks Amid Growing Migration Tensions
Political Dispute Escalates Between Trump and Musk
Emirates Airline Expands Market Share with New $20 Million Campaign
Amazon Reaches Milestone with Deployment of One Millionth Robot
US Senate Votes to Remove AI Regulation Moratorium from Domestic Policy Bill
Yulia Putintseva Calls for Spectator Ejection at Wimbledon Over Safety Concerns
Jury Deliberations in Diddy Trial Yield Partial Verdict in Serious Criminal Charges
House Oversight Committee Subpoenas Former Jill Biden Aide Amid Investigation into Alleged Concealment of President Biden's Cognitive Health
King Charles Plans Significant Role for Prince Harry in Coronation
Two Chinese Nationals Arrested for Espionage Activities Against U.S. Navy
Amazon Reaches Major Automation Milestone with Over One Million Robots
Extreme Heat Wave Sweeps Across Europe, Hitting Record Temperatures
Meta Announces Formation of Ambitious AI Unit, Meta Superintelligence Labs
Robots Compete in Football Tournament in China Amid Injuries
Trump Administration Considers Withdrawal of Funding for Hospitals Providing Gender Treatment to Minors
Texas Enacts Law Allowing Gold and Silver Transactions
×