Beautiful Virgin Islands

Tuesday, Jul 22, 2025

Flight delays and cancellations will likely impact millions of Christmas travelers. What to do when your airline experiences disruptions.

Flight delays and cancellations will likely impact millions of Christmas travelers. What to do when your airline experiences disruptions.

Weather can often cause airline and flight crews to be displaced. Find out what passengers are entitled to when flights are delayed or canceled.

A winter storm is expected to wreak havoc on parts of the Midwest and Northeast this weekend, potentially affecting millions of travelers right as the Christmas holiday travel season kicks off in full force.

The National Weather Service has predicted strong winds, freezing temperatures, and heavy snow will move across several US states starting on Wednesday and lasting through Christmas Eve on Saturday.
The agency said the storm will be dangerous in some cities — with near-blizzard conditions. It

warned people that it may be safer to change or cancel travel plans and stay home.  

Nevertheless, nearly 30 million people are expected to depart US airports over the Christmas week from December 18 to December 26, which is a 4% increase from 2019, according to travel website Hopper. And, the busiest days are slated to be Thursday and Friday — the time when AccuWeather meteorologists say 66% of US flights will likely be affected by weather.

Major airports like Denver, New York, Indianapolis, and Detroit could face significant delays, creating a snowball effect across the country due to displaced aircraft and flight crews. Many airlines are already gearing up for the expected chaos, with carriers like American Airlines, Delta Air Lines, and Southwest Airlines offering travel waivers for certain airports across the nation.

And, with ongoing issues plaguing the industry, like staffing shortages that contributed to thousands of flight cancelations over the summer, the winter storm is not the only factor at play.

With all of the uncertainty coming this holiday weekend, here is the best advice for what to do if your flight is canceled or delayed. 

1. Know your rights as an airline passenger in the US

According to the Department of Transportation, there is no law requiring US airlines to compensate passengers for disruptions due to weather — which is likely to be the most common case this weekend. 

The only rule carriers must follow is to refund customers in the event of cancelations, even for non-controllable events. And that does not mean travel credits or vouchers — it has to be cash.

When you get that dreaded notification of a delay or cancelation, ask a customer service agent for the reason, in writing if possible, so you know what you are entitled to in terms of reimbursement. Many carriers have their own internal policies regarding what passengers can get if the reason is within their control, like crew staffing or maintenance. 

This information is collected in the DoT's Airline Customer Service Dashboard, which rolled out in September and outlines what each carrier will offer for controllable disruptions, like rebooking on a different carrier or getting a comped meal.

The guide represents the US's 10 largest airlines and their regional affiliates, which make up about 96% of domestic scheduled flights.

2. Monitor your airline's app for rebooking options
United mobile app.

When a flight delay or cancellation is announced, expect people to flock to the nearest customer service agent for assistance, and for the phone lines to become congested. 

Wait times can be painfully long, and the best alternatives will likely go quickly. But, some airlines offer to rebook on their website or mobile app and waive any fees, so it's sometimes easier to make changes online than in person.

However, if all the available options are gone, have a plan B, like waiting to talk to a live agent, contacting the airline via social media, or grabbing a hotel for the night. Direct messaging on Facebook or Twitter can actually act as a virtual placeholder, and you may hear back via chat before you speak to a live agent.

Here are the phone numbers for each airline:

*  Alaska: 1-800-252-7522

*  Allegiant: 1-702-505-8888

*  American: 1-800-433-7300

*  Avelo: 1-346-616-9500

*  Breeze: No phone number to call, but you can text the airline at 501-273-3931. You can also contact Breeze via email or Facebook Messenger.

*  Delta: 1-800-221-1212

*  Frontier: No phone number. The best way to contact Frontier is via chat or email.

*  JetBlue: 1-800-538-2583

*  Southwest: 1-800-435-9792

*  Spirit: 1-855-728-3555

*  Sun Country: 1-651-905-2737

*  United: 1-800-864-8331

3. Ask for a hotel or meal voucher
Vendors in Delta's Terminal C at LaGuardia Airport.


For delays or cancelations that result in a customer waiting at least three hours for a new flight, or requiring an overnight stay, several airlines will offer meal or hotel vouchers. 

Carriers offering both are Alaska Airlines, Allegiant Air, American Airlines, Delta Air Lines, Hawaiian Airlines, JetBlue Airways, Southwest Airlines, Spirit Airlines, and United Airlines, according to the DoT dashboard. Frontier Airlines is the only carrier that does not offer accommodations in the case of an overnight delay or cancelation.

For US airlines not on the dashboard, or in cases where the compensation is not clear, just ask. It never hurts to request a meal or hotel during flight disruptions, and you might get lucky with a goodwill gesture from the carrier.

4. Check if your credit card company offers travel insurance
Passport and Chase Sapphire Reserve credit card


Several major banks offer credit cards that come with travel insurance, like Chase's Sapphire Reserve or American Express's Platinum Card. Both offer trip protection, meaning customers who purchased their flight with that specific card can reap the benefits.

For example, in the case of a winter storm, it's likely many passengers will end up stranded in random cities across the US. However, banks with travel insurance included can reimburse cardholders for unexpected expenses outside their control, including hotels, meals, and transportation. 

Travel insurance does not apply in all circumstances, like short delays, so be sure to check your policy before making a claim — but it also doesn't hurt to make the claim anyway, even if the answer is no.

5. Know when to walk away
Man hailing a cab outside an airport.


During the holidays, it's easy to get tunnel vision on the mission — like seeing friends and family, or just getting away from home for a few days. However, delays and cancellations are bound to happen, especially this weekend.

But, don't spend all day sitting around waiting — give yourself a cut-off time. Once that moment passes, consider other means of getting to your destination, like driving or taking a train (which may also be covered with travel insurance), though these options may not be doable during a winter storm.

If you are stuck in another city and there is no other option other than to get a hotel or sit at the airport, decide how you want to spend the time and make a plan.

Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
US Treasury Secretary Calls for Institutional Review of Federal Reserve Amid AI‑Driven Growth Expectations
UK Government Considers Dropping Demand for Apple Encryption Backdoor
Severe Flooding in South Korea Claims Lives Amid Ongoing Rescue Operations
Japanese Man Discovers Family Connection Through DNA Testing After Decades of Separation
Russia Signals Openness to Ukraine Peace Talks Amid Escalating Drone Warfare
Switzerland Implements Ban on Mammography Screening
Japanese Prime Minister Vows to Stay After Coalition Loses Upper House Majority
Pogacar Extends Dominance with Stage Fifteen Triumph at Tour de France
CEO Resigns Amid Controversy Over Relationship with HR Executive
Man Dies After Being Pulled Into MRI Machine Due to Metal Chain in New York Clinic
NVIDIA Achieves $4 Trillion Valuation Amid AI Demand
US Revokes Visas of Brazilian Corrupted Judges Amid Fake Bolsonaro Investigation
U.S. Congress Approves Rescissions Act Cutting Federal Funding for NPR and PBS
North Korea Restricts Foreign Tourist Access to New Seaside Resort
Brazil's Supreme Court Imposes Radical Restrictions on Former President Bolsonaro
Centrist Criticism of von der Leyen Resurfaces as she Survives EU Confidence Vote
Judge Criticizes DOJ Over Secrecy in Dropping Charges Against Gang Leader
Apple Closes $16.5 Billion Tax Dispute With Ireland
Von der Leyen Faces Setback Over €2 Trillion EU Budget Proposal
UK and Germany Collaborate on Global Military Equipment Sales
Trump Plans Over 10% Tariffs on African and Caribbean Nations
Flying Taxi CEO Reclaims Billionaire Status After Stock Surge
Epstein Files Deepen Republican Party Divide
Zuckerberg Faces $8 Billion Privacy Lawsuit From Meta Shareholders
FIFA Pressured to Rethink World Cup Calendar Due to Climate Change
SpaceX Nears $400 Billion Valuation With New Share Sale
Microsoft, US Lab to Use AI for Faster Nuclear Plant Licensing
Trump Walks Back Talk of Firing Fed Chair Jerome Powell
Zelensky Reshuffles Cabinet to Win Support at Home and in Washington
"Can You Hit Moscow?" Trump Asked Zelensky To Make Putin "Feel The Pain"
Irish Tech Worker Detained 100 days by US Authorities for Overstaying Visa
Dimon Warns on Fed Independence as Trump Administration Eyes Powell’s Succession
Church of England Removes 1991 Sexuality Guidelines from Clergy Selection
Superman Franchise Achieves Success with Latest Release
Hungary's Viktor Orban Rejects Agreements on Illegal Migration
Jeff Bezos Considers Purchasing Condé Nast as a Wedding Gift
Ghislaine Maxwell Says She’s Ready to Testify Before Congress on Epstein’s Criminal Empire
Bal des Pompiers: A Celebration of Community and Firefighter Culture in France
FBI Chief Kash Patel Denies Resignation Speculations Amid Epstein List Controversy
Air India Pilot’s Mental Health Records Under Scrutiny
Google Secures Windsurf AI Coding Team in $2.4 Billion Licence Deal
Jamie Dimon Warns Europe Is Losing Global Competitiveness and Flags Market Complacency
South African Police Minister Suspended Amid Organised Crime Allegations
Nvidia CEO Claims Chinese Military Reluctance to Use US AI Technology
Hong Kong Advances Digital Asset Strategy to Address Economic Challenges
Australia Rules Out Pre‑commitment of Troops, Reinforces Defence Posture Amid US‑China Tensions
Martha Wells Says Humanity Still Far from True Artificial Intelligence
Nvidia Becomes World’s First Four‑Trillion‑Dollar Company Amid AI Boom
U.S. Resumes Deportations to Third Countries After Supreme Court Ruling
Excavation Begins at Site of Mass Grave for Children at Former Irish Institution
×