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Monday, Feb 02, 2026

Gas Outage Leaves North London Residents in the Cold for a Week

Gas Outage Leaves North London Residents in the Cold for a Week

Thousands in Muswell Hill face prolonged gas disruption due to flooded pipes, sparking frustration over local support efforts.
In a developing situation that has left thousands without gas, residents in North London's Muswell Hill area find themselves grappling with the effects of a major utility disruption.

Following the flooding of gas pipes, over 3,000 households and buildings face a chilly week without heating and hot water while engineers work to resolve the issue.

The problem originates from water entering the gas pipeline, leading to a complicated and time-consuming repair process.

According to Cadent, the gas supplier responsible for the area, the recovery operation involves turning off the gas supply to all affected properties, extracting the water from the mains, and ensuring all household appliances are safe from water damage.

Despite a deployment of up to 100 engineers, Cadent estimates that restoring service could stretch into the coming week.

Voices from the local community have expressed strong dissatisfaction with the response from Barnet Council, which oversees the area.

Ethel Rosenberg, a resident near the affected site, articulated a common sentiment, saying, "It's really cold.

I don't feel Barnet Council offering a limited number of showers 2 miles from here is adequate frankly.

I feel let down." Concerns extend beyond residential discomfort; local institutions like schools are also feeling the pinch.

A chef from a nearby school highlighted the logistical challenges of ensuring warm meals for students, criticizing both the local authority and the gas company for their handling of the crisis.

The council, for its part, has set up customer support teams and opened Finchley Lido for affected residents to access shower facilities.

Vulnerable individuals are also receiving daily community visits to assist them during the outage.

In their latest update, Barnet Council acknowledged the scale of the disruption, quoting Cadent's projected timeline for resolution as lasting until at least next week.

Cadent has communicated its commitment to providing ongoing updates, while emphasizing the complexity and necessary caution involved in the repair process.

In the interim, residents requiring further assistance are encouraged to reach out to Cadent Gas, which is spearheading the emergency response, via their helpline at 0800 389 8000. As North Londoners brace for an extended period without this essential utility, the incident underscores the broader challenges of infrastructure management and emergency responsiveness in urban settings.
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