Greeter Service resumes! BVITB says ‘staffing issue’ caused absence
The BVI Tourist Board (BVITB) has described the absence of its Greeter Service at the Cyril E. King Airport and the Edward Wilmoth Blyden IV Marine Terminal in St Thomas, USVI as a “staffing issue” that it has now resolved.
The Tourist Board gave that indication in a press statement on Monday; days after a BVI News report highlighted concerns about the matter.
“The British Virgin Islands Tourist Board & Film Commission is happy to update the public on the resumption of its USVI Greeter Service at the Cyril E. King Airport, and the Edward Wilmoth Blyden IV Marine Terminal in St Thomas, following a brief staffing issue,” the Tourist Board wrote.
It did not specify what nature or cause of the reported staffing issue but added: “We are happy to welcome our valued guests as we resume daily operations from 12 noon to 5 pm.”
The press statement was accompanied by a photo of a BVITB representative manning its greeting booth at the St Thomas-based airport.
The BVITB confirmed that the role of its USVI greeters is to “create a seamless travel experience” by assisting BVI visitors with their transition from USVI to BVI, answering questions pertaining to the BVI, and providing guidance to BVI visitors on their commute to the territory.