Beautiful Virgin Islands

Tuesday, Jun 03, 2025

Mounting local concerns about refunds as LIAT faces closure

Mounting local concerns about refunds as LIAT faces closure

With the financially strapped regional airline LIAT facing the likelihood of being liquidated, many stranded customers with credited accounts have been left in the dark on how or if they will be refunded.

Liquidation in finance and economics is the process of bringing a business to an end and distributing its assets to claimants. It is an event that usually occurs when a company cannot pay its obligations when they are due.

BVI News interviewed two persons in the territory who have been affected by these latest developments by the regional airline.


Concerned about refund

The first person, a Long Trench female expat who requested anonymity, said she is quite uncertain as to how she will return to her home country, Barbados.

She said that after COVID-19 had affected her employment status here in the BVI she had made the necessary arrangements to make her way back home.

“I’m concerned that I may not receive a refund as I would’ve booked my return flight with LIAT, which was my sure way home,” she stated.

“The airline’s liquidation will definitely affect me as not many regional airlines fly directly between Barbados and Tortola. This would require me to spend at least $500 or more to book another flight out of the territory,” she added.


Savings running low

As a former supervisor in the local hospitality industry, she said living in the territory was becoming increasingly difficult, especially with no available commercial flights departing Beef Island due to the borders being closed.

“It’s not a favourable situation as my contract was terminated due to COVID-19 and my work permit cancelled. However, I still have expenses and responsibilities. As long as I am here and with no active income, I have to rely on my savings which are running low.”


Not qualified for unemployment benefits

Following advice from the Immigration Department, she has been in pursuit of employment to help herself manage financially until flights resume to the territory.

“I am actively seeking employment. However, I’m often advised that I am overqualified. With regards to the unemployment programme, I do not qualify as I was not in the territory long enough. Therefore, I am a long way from home, unemployed with expenses and no way out,” she explained.


More than $400 credited on LIAT

In the meantime, a Road Town resident who also requested anonymity said he is extremely worried about whether he will be able to recoup his more-than-$400 airfare that was credited to his LIAT account after the airline had cancelled the vacation flight he had booked.

“I had planned to take my vacation in Barbados in the month of April and I would’ve booked a round trip in March, which cost me $429.70. After COVID-19 was declared a pandemic and started affecting various islands in the region, LIAT announced the cancellation of all flights and credited my account with the money for the ticket,” he said.

“At first I was looking forward to the resumption of their flights after many borders in the territory had started reopening, but after several postponements of their resumption of flights, then hearing the news of a possible liquidation of the airline, that’s where my worries started,” he added.


Account on Webpage no longer available.

The Road Town resident, who told BVI News he was still gainfully employed, said he had decided to browse his account on LIAT’s website but was caught by surprise when he saw that everything had been removed.

“I decided that I would go and see what flights were available, but was met with an unusual message from the site and nowhere to possibly log in. At first, I felt that the site may have been down temporarily due to it being updated. But after revisiting couple days after following the news of it facing liquidation and seeing the same message, that was when it hit me that my money may be lost.”

“I called LIAT’s hotline but was told that the webpage would be back up within a week, but even after a week had gone, nothing of the norm had returned to the page,” he further said.


Customers left in the dark/Indefinite suspension of flight

Meanwhile, in a Friday July 10 publication on LIAT’s Facebook page, the regional airline made an announcement that further left their customers in the dark.

While confirming that the company was facing the possibility of being liquidated, LIAT made no mention of whether customers will be refunded or whether flights will ever resume.

“While the Board and shareholders have considered numerous proposals to safeguard the survival of LIAT, the COVID-19 crisis has created unprecedented challenges. These challenges have led to options which include a proposal to liquidate the airline,” the statement read.

It added: “Further information about LIAT’s future will only be available after LIAT’s next Annual General Meeting which has not yet been scheduled. As a result, we deeply regret that we are unable to provide any further information to assure you but promise to update you as soon as a decision has been made.”

LIAT is, therefore, asking all customers to continue to monitor their page for all future updates.

Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
Harvard Urges US to Unfreeze Funds for Public Health Research
Businessman Mauled by Lion at Luxury Namibian Lodge
Researchers Consider New Destinations Beyond the U.S.
53-Year-Old Doctor Claims Biological Age of 23
Trump Struggles to Secure Trade Deals With China and Europe
Russia to Return 6,000 Corpses Under Ukraine Prisoner Swap Deal
Microsoft Lays Off Hundreds More Amid Restructuring
Harvey Weinstein’s Publicist Embraces Notoriety
Macron and Meloni Seek Unity Despite Tensions
Trump Administration Accused of Obstructing Deportation Cases
Newark Mayor Sues Over Arrest at Immigration Facility
Center-Left Candidate Projected to Win South Korean Presidency
Trump’s Tariffs Predicted to Stall Global Economic Growth
South Korea’s President-Elect Expected to Take Softer Line on Trump and North Korea
Trump’s China Strategy Remains a Geopolitical Puzzle
Ukraine Executes Long-Range Drone Strikes on Russian Airbases
Conservative Karol Nawrocki wins Poland’s presidential election
Study Identifies Potential Radicalization Risk Among Over One Million Muslims in Germany
Good news: Annalena Baerbock Elected President of the UN General Assembly
Apple Appeals EU Law Over User Data Sharing Requirements
South Africa: "First Black Bank" Collapses after Being Looted by Owners
Poland will now withdraw from the EU migration pact after pro-Trump nationalist wins Election
"That's Disgusting, Don’t Say It Again": The Trump Joke That Made the President Boil
Trump Cancels NASA Nominee Over Democratic Donations
Paris Saint-Germain's Greatest Triumph Is Football’s Lowest Point
OnlyFans for Sale: From Lockdown Lifeline to Eight-Billion-Dollar Empire
Mayor’s Security Officer Implicated | Shocking New Details Emerge in NYC Kidnapping Case
Hegseth Warns of Potential Chinese Military Action Against Taiwan
OPEC+ Agrees to Increase Oil Output for Third Consecutive Month
Jamie Dimon Warns U.S. Bond Market Faces Pressure from Rising Debt
Turkey Detains Istanbul Officials Amid Anti-Corruption Crackdown
Taylor Swift Gains Ownership of Her First Six Albums
Bangkok Ranked World's Top City for Remote Work in 2025
Satirical Sketch Sparks Political Spouse Feud in South Korea
Indonesia Quarry Collapse Leaves Multiple Dead and Missing
South Korean Election Video Pulled Amid Misogyny Outcry
Asian Economies Shift Away from US Dollar Amid Trade Tensions
Netflix Investigates Allegations of On-Set Mistreatment in K-Drama Production
US Defence Chief Reaffirms Strong Ties with Singapore Amid Regional Tensions
Vietnam Faces Strategic Dilemma Over China's Mekong River Projects
Malaysia's First AI Preacher Sparks Debate on Islamic Principles
White House Press Secretary Criticizes Harvard Funding, Advocates for Vocational Training
France to Implement Nationwide Smoking Ban in Outdoor Spaces Frequented by Children
Meta and Anduril Collaborate on AI-Driven Military Augmented Reality Systems
Russia's Fossil Fuel Revenues Approach €900 Billion Since Ukraine Invasion
U.S. Justice Department Reduces American Bar Association's Role in Judicial Nominations
U.S. Department of Energy Unveils 'Doudna' Supercomputer to Advance AI Research
U.S. SEC Dismisses Lawsuit Against Binance Amid Regulatory Shift
Alcohol Industry Faces Increased Scrutiny Amid Health Concerns
Italy Faces Population Decline Amid Youth Emigration
×