Beautiful Virgin Islands

Tuesday, Jul 15, 2025

Mounting local concerns about refunds as LIAT faces closure

Mounting local concerns about refunds as LIAT faces closure

With the financially strapped regional airline LIAT facing the likelihood of being liquidated, many stranded customers with credited accounts have been left in the dark on how or if they will be refunded.

Liquidation in finance and economics is the process of bringing a business to an end and distributing its assets to claimants. It is an event that usually occurs when a company cannot pay its obligations when they are due.

BVI News interviewed two persons in the territory who have been affected by these latest developments by the regional airline.


Concerned about refund

The first person, a Long Trench female expat who requested anonymity, said she is quite uncertain as to how she will return to her home country, Barbados.

She said that after COVID-19 had affected her employment status here in the BVI she had made the necessary arrangements to make her way back home.

“I’m concerned that I may not receive a refund as I would’ve booked my return flight with LIAT, which was my sure way home,” she stated.

“The airline’s liquidation will definitely affect me as not many regional airlines fly directly between Barbados and Tortola. This would require me to spend at least $500 or more to book another flight out of the territory,” she added.


Savings running low

As a former supervisor in the local hospitality industry, she said living in the territory was becoming increasingly difficult, especially with no available commercial flights departing Beef Island due to the borders being closed.

“It’s not a favourable situation as my contract was terminated due to COVID-19 and my work permit cancelled. However, I still have expenses and responsibilities. As long as I am here and with no active income, I have to rely on my savings which are running low.”


Not qualified for unemployment benefits

Following advice from the Immigration Department, she has been in pursuit of employment to help herself manage financially until flights resume to the territory.

“I am actively seeking employment. However, I’m often advised that I am overqualified. With regards to the unemployment programme, I do not qualify as I was not in the territory long enough. Therefore, I am a long way from home, unemployed with expenses and no way out,” she explained.


More than $400 credited on LIAT

In the meantime, a Road Town resident who also requested anonymity said he is extremely worried about whether he will be able to recoup his more-than-$400 airfare that was credited to his LIAT account after the airline had cancelled the vacation flight he had booked.

“I had planned to take my vacation in Barbados in the month of April and I would’ve booked a round trip in March, which cost me $429.70. After COVID-19 was declared a pandemic and started affecting various islands in the region, LIAT announced the cancellation of all flights and credited my account with the money for the ticket,” he said.

“At first I was looking forward to the resumption of their flights after many borders in the territory had started reopening, but after several postponements of their resumption of flights, then hearing the news of a possible liquidation of the airline, that’s where my worries started,” he added.


Account on Webpage no longer available.

The Road Town resident, who told BVI News he was still gainfully employed, said he had decided to browse his account on LIAT’s website but was caught by surprise when he saw that everything had been removed.

“I decided that I would go and see what flights were available, but was met with an unusual message from the site and nowhere to possibly log in. At first, I felt that the site may have been down temporarily due to it being updated. But after revisiting couple days after following the news of it facing liquidation and seeing the same message, that was when it hit me that my money may be lost.”

“I called LIAT’s hotline but was told that the webpage would be back up within a week, but even after a week had gone, nothing of the norm had returned to the page,” he further said.


Customers left in the dark/Indefinite suspension of flight

Meanwhile, in a Friday July 10 publication on LIAT’s Facebook page, the regional airline made an announcement that further left their customers in the dark.

While confirming that the company was facing the possibility of being liquidated, LIAT made no mention of whether customers will be refunded or whether flights will ever resume.

“While the Board and shareholders have considered numerous proposals to safeguard the survival of LIAT, the COVID-19 crisis has created unprecedented challenges. These challenges have led to options which include a proposal to liquidate the airline,” the statement read.

It added: “Further information about LIAT’s future will only be available after LIAT’s next Annual General Meeting which has not yet been scheduled. As a result, we deeply regret that we are unable to provide any further information to assure you but promise to update you as soon as a decision has been made.”

LIAT is, therefore, asking all customers to continue to monitor their page for all future updates.

Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
Ghislaine Maxwell Says She’s Ready to Testify Before Congress on Epstein’s Criminal Empire
Bal des Pompiers: A Celebration of Community and Firefighter Culture in France
FBI Chief Kash Patel Denies Resignation Speculations Amid Epstein List Controversy
Air India Pilot’s Mental Health Records Under Scrutiny
Google Secures Windsurf AI Coding Team in $2.4 Billion Licence Deal
Jamie Dimon Warns Europe Is Losing Global Competitiveness and Flags Market Complacency
South African Police Minister Suspended Amid Organised Crime Allegations
Nvidia CEO Claims Chinese Military Reluctance to Use US AI Technology
Hong Kong Advances Digital Asset Strategy to Address Economic Challenges
Australia Rules Out Pre‑commitment of Troops, Reinforces Defence Posture Amid US‑China Tensions
Martha Wells Says Humanity Still Far from True Artificial Intelligence
Nvidia Becomes World’s First Four‑Trillion‑Dollar Company Amid AI Boom
U.S. Resumes Deportations to Third Countries After Supreme Court Ruling
Excavation Begins at Site of Mass Grave for Children at Former Irish Institution
Iranian President Reportedly Injured During Israeli Strike on Secret Facility
EU Delays Retaliatory Tariffs Amid New U.S. Threats on Imports
Trump Defends Attorney General Pam Bondi Amid Epstein Memo Backlash
Renault Shares Drop as CEO Luca de Meo Announces Departure Amid Reports of Move to Kering
Senior Aides for King Charles and Prince Harry Hold Secret Peace Summit
Anti‑Semitism ‘Normalised’ in Middle‑Class Britain, Says Commission Co‑Chair
King Charles Meets David Beckham at Chelsea Flower Show
If the Department is Really About Justice: Ghislaine Maxwell Should Be Freed Now
NYC Candidate Zohran Mamdani’s ‘Antifada’ Remarks Spark National Debate on Political Language and Economic Policy
President Trump Visits Flood-Ravaged Texas, Praises Community Strength and First Responders
From Mystery to Meltdown, Crisis Within the Trump Administration: Epstein Files Ignite A Deepening Rift at the Highest Levels of Government Reveals Chaos, Leaks, and Growing MAGA Backlash
Trump Slams Putin Over War Death Toll, Teases Major Russia Announcement
Reparations argument crushed
Rainmaker CEO Says Cloud Seeding Paused Before Deadly Texas Floods
A 92-year-old woman, who felt she doesn't belong in a nursing home, escaped the death-camp by climbing a gate nearly 8 ft tall
French Journalist Acquitted in Controversial Case Involving Brigitte Macron
Elon Musk’s xAI Targets $200 Billion Valuation in New Fundraising Round
Kraft Heinz Considers Splitting Off Grocery Division Amid Strategic Review
Trump Proposes Supplying Arms to Ukraine Through NATO Allies
EU Proposes New Tax on Large Companies to Boost Budget
Trump Imposes 35% Tariffs on Canadian Imports Amid Trade Tensions
Junior Doctors in the UK Prepare for Five-Day Strike Over Pay Disputes
US Opens First Rare Earth Mine in Over 70 Years in Wyoming
Kurdistan Workers Party Takes Symbolic Step Towards Peace in Northern Iraq
Bitcoin Reaches New Milestone of $116,000
Biden’s Doctor Pleads the Fifth to Avoid Self-Incrimination on President’s Medical Fitness
Grok Chatbot Faces International Backlash for Antisemitic Content
Severe Heatwave Claims 2,300 Lives Across Europe
NVIDIA Achieves Historic Milestone as First Company Valued at $4 Trillion
Declining Beer Consumption Signals Cultural Shift in Germany
Linda Yaccarino Steps Down as CEO of X After Two Years
US Imposes New Tariffs on Brazilian Exports Amid Political Tensions
Azerbaijan and Armenia are on the brink of a historic peace deal.
Emails Leaked: How Passenger Luggage Became a Side Income for Airport Workers
Polish MEP: “Dear Leftists - China is laughing at you, Russia is laughing, India is laughing”
BRICS Expands Membership with Indonesia and Ten New Partner Countries
×