“We’ve metered out areas like Anegada, we have done Anegada fully… Jost van Dyke fully, we still have a lot of work to do on Virgin Gorda and of course, we have some work to do here on Tortola,” she said during a July 12, 2022. GIS report on the department.

Mrs Scatiffe-Leonard added that it is an exciting time for the department and that staff are eager for the rollout of smart meters as it relates to more innovations like remote monitoring.

She said field staff can now just drive by a location and get a meter reading rather than having to go to ‘every little nook.’

"Once we read the meter... We receive not just the meter reading, we receive the temperature of your water, how long you have been without water, which area has been without water for days," she revealed.

Mrs Scatiffe-Leonard added that it is an exciting time for the department and that staff are eager for the rollout of smart meters as it relates to more innovations like remote monitoring.

No tampering with meters - Mrs Scatiffe-Leonard

However, the W&SD Director warned that persons should not tamper with the meters as it remains state property. She said customers are taking meters off and turning them around.

She said smart meters can pick up on the violation, whereas, with the previous analog meters, the violation was not detected.

"They should not be touching the meters, it's actually government property. if the meter needs to be moved for some reason, a request must be made."

She added that if persons don't want the meter anymore a request must be made and that the department will enforce the laws regarding tampering with meters or any W&SD installation, which remains an offence punishable by law.