“We get in these positions and we tend to believe that we own it, that it’s ours and even after we are gone in the [parliamentary] backbench and in the Opposition we still think it’s our own,” Penn said while speaking in the House of Assembly (HOA) yesterday.

While not naming any particular offending legislator, Penn suggested that the ease of doing business was being frustrated in the process, forcing public servants to go the extra mile to get simple tasks completed.

“Staff is going and coming for days trying to get a document out of a government department,” Penn stated.

“It’s not ours, it’s the people’s business. It is the people’s business and across ministries, across departments, we have a responsibility to make sure that there are efficiencies in terms of how the people’s business operates,” he added.

We have failed the system

Meanwhile, Penn described the notion of an establishment of silos and the pervasive bureaucracy surrounding the public service as unnecessary and argued that it was something that needed to come to an end in the territory.

“We need to create synergies within the [public] service,“ Penn said while adding that there needs to be synergies not just within internal government departments, but within statutory organisations as well.

“We have failed the system. We have to ensure that there is a national strategy in terms of how we’re going to create these integrations and these level of efficiencies across government departments and ministries.

The Health Minister noted there needs to be a certain level of efficiency within the public service so that customers and businesses could be able to do things they needed instead of wasting their time by being away from their jobs for hours.