Beautiful Virgin Islands

Thursday, Oct 30, 2025

Why Amazon, Google and Apple want to record you

Amazon automatically records you whether you like it or not, with Apple it's opt-in. Google records audio and keystrokes

Every person who brings a new Echo speaker from Amazon into their home gets automatically recorded every time they utter the "Alexa" wake word.

That is, unless they mute the microphone on the device itself. Or diligently go to the Alexa smartphone app, to manually delete the recordings.

Amazon could offer the option of not recording us, but it doesn't. And it will tell you every way but Tuesday how important the recordings are to "improve" the Alexa experience.

Which got us wondering: Why is this really such a big deal to Amazon, Google and Apple, and why do the companies make it so hard to stop them from monitoring us?

Let's begin with Amazon, which seems to do everything in its power to stop you from deleting the recordings via the Alexa smartphone app in the privacy section. "Voice recordings are used to improve the accuracy of your interactions with Alexa," the company says. "Deleting voice recordings associated with your account may degrade your experience."

Amazon does offer two very minor voice commands to erase the audio, by saying, "Alexa, delete what I just said," or "Delete everything I said today," but Amazon will still have transcripts from at least three months of your recordings unless you go in and manually get rid of them.

Once you do that, Amazon urges you to reconsider. "Deleting your voice recordings may degrade your experience....are you sure you want to proceed?" Amazon gives you the option of automatic deletion, but only for every three months or 18 months.

"We don’t keep data for data's sake," Amazon senior Vice President Dave Limp told USA TODAY in September. "We‘re very convicted that by keeping this data...it improves the service materially."

At Google, whose Google Assistant goes beyond the Home speaker line to be an integral part of the Android smartphone platform and a feature on many devices from the Nest thermostat to Lenovo smart displays, the recordings go way beyond just using the "Hey, Google" wake word.

Google manually tracks every search you make, via your typewritten keyboard clicks, as well as every word uttered into many Google apps and even Google.com for voice commands.

So when we opened the Google Assistant app on the iPhone this week, and said, "We are told that Google only records you if you first use the wake word. Then how to explain this, huh?" every word was recorded and stored. We played it back and listened.

And continued on the Google app on an Android Pixel phone and Google.com on an Apple MacBook Pro. The results didn't change. We were recorded every time.

Like Amazon, Google invites you to delete your recordings and keystrokes manually, or automatically every 3 or 18 months.

Google advises why it wants to record you. "The activity that you keep can improve your experience anywhere you use your Google Account," the company says. "What you search, read and watch can work together to help you get things done faster, discover new content and pick up where you left off."

It says the audio and voice tracking is "opt in" only, but it uses strong persuasive wording to convince you to give it the OK because otherwise, your experience will be "limited," according to Google.

Uh-oh!:Google really is listening and recording on apps

Really::This simple trick stops Google, Amazon and Facebook from listening to you all the time

To opt out, go to Google's settings (icon on the top right of your browser), go to Data and Personalization and Web and App Activity, and make sure that "Include Voice and Audio Recordings," is unchecked.

The bad news: Even unchecked, your previous recordings are still stored on Google servers. You'll need to go in and delete them manually.

Apple uses its alternative stance on privacy as a marketing tool. It doesn't urge you not to delete the recordings, like Amazon. In fact, it doesn't even automatically record your interactions with Siri. The company says you need to volunteer.

"Users can opt in to help Siri improve by learning from audio samples of their requests," Apple says.

Unlike its rivals, Apple will make you work to volunteer. Within the general Settings, under Analytics and Improvements, Apple offers the ability to "help improve Siri and Dictation by allowing Apple to store and review audio of your Siri and dictation interactions," by clicking the feature on. By default, it's turned off.

But opting in, the users may be monitored. "A small sample of audio from Siri requests may be reviewed by Apple employees to measure how well Siri was responding and to improve its reliability," Apple says. "For example, did the user intend to wake Siri? Did Siri hear the request accurately? And did Siri respond appropriately to the request?"

Bret Kinsella, the editor of the Voicebot.ai website, says the companies are justified in recording us and playing back the tapes.

"They need to see where the errors occur, and the only way to do that is with real people," he says. "They could use panels instead, but it's not the same as a real-life experience."

What would Alexa be like if Amazon didn't record us?

"Alexa would be very good at understanding common speech patterns of professionals who live in (Amazon's headquarters) Seattle," he says. "And that's about it."


In other tech news this week

CES starts Sunday. Flying cars, sex toys, 8K TV, even Ivanka Trump. That's some of what to expect from the tech industry's annual pilgrimage to the desert. CES, the mammoth tech trade show organized by the Consumer Technology Association, will draw some 170,000 people from around the world to Las Vegas to launch products and services – but also to make deals and schmooze with one another.

New Year's inventory: It's not too late to get serious about those New Year's tech resolutions – like beefing up your passwords and getting a password manager to keep track of them.

TV snooping: We talked about Google, Amazon and Apple's monitoring of you on smartphones and the Web. TV manufacturers are notorious for doing this as well, part of the deal with the devil you make when you buy a super low-cost TV. How to disable them? We have some ideas.

Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
UK and Vietnam Sign Landmark Migration Deal to Fast-Track Returns of Irregular Arrivals
UK Drug-Pricing Overhaul Essential for Life-Sciences Ambition, Says GSK Chief
Princesses Beatrice and Eugenie Temporarily Leave the UK Amid Their Parents’ Royal Fallout
UK Weighs Early End to Oil and Gas Windfall Tax as Reeves Seeks Investment Commitments
UK Retail Inflation Slows as Shop Prices Fall for First Time Since Spring
Next Raises Full-Year Profit Guidance After Strong Third-Quarter Performance
Reform UK’s Lee Anderson Admits to 'Gaming' Benefits System While Advocating Crackdown
United States and South Korea Conclude Major Trade Accord Worth $350 Billion
Hurricane Melissa Strikes Cuba After Devastating Jamaica With Record Winds
Vice President Vance to Headline Turning Point USA Campus Event at Ole Miss
U.S. Targets Maritime Narco-Routes While Border Pressure to Mexico Remains Limited
Bill Gates at 70: “I Have a Real Fear of Artificial Intelligence – and Also Regret”
Elon Musk Unveils Grokipedia: An AI-Driven Alternative to Wikipedia
Saudi Arabia Unveils Vision for First-Ever "Sky Stadium" Suspended Over Desert Floor
Amazon Announces 14 000 Corporate Job Cuts as AI Investment Accelerates
UK Shop Prices Fall for First Time Since March, Food Leads the Decline
London Stock Exchange Group ADR (LNSTY) Earns Zacks Rank #1 Upgrade on Rising Earnings Outlook
Soap legend Tony Adams, long-time star of Crossroads, dies at 84
Rachel Reeves Signals Tax Increases Ahead of November Budget Amid £20-50 Billion Fiscal Gap
NatWest Past Gains of 314% Spotlight Opportunity — But Some Key Risks Remain
UK Launches ‘Golden Age’ of Nuclear with £38 Billion Sizewell C Approval
UK Announces £1.08 Billion Budget for Offshore Wind Auction to Boost 2030 Capacity
UK Seeks Steel Alliance with EU and US to Counter China’s Over-Capacity
UK Struggles to Balance China as Both Strategic Threat and Valued Trading Partner
Argentina’s Markets Surge as Milei’s Party Secures Major Win
British Journalist Sami Hamdi Detained by U.S. Authorities After Visa Revocation Amid Israel-Gaza Commentary
King Charles Unveils UK’s First LGBT+ Armed Forces Memorial at National Memorial Arboretum
At ninety-two and re-elected: Paul Biya secures eighth term in Cameroon amid unrest
Racist Incidents Against UK Nurses Surge by 55%
UK Chancellor Rachel Reeves Cites Shared Concerns With Trump Administration as Foundation for Early US-UK Trade Deal
Essentra plc: A Closer Look at a UK ‘Penny Stock’ Opportunity Amid Market Weakness
U.S. and China Near Deal to Avert Rare-Earth Export Controls Ahead of Trump-Xi Summit
Justin time: Justin Herbert Shields Madison Beer with Impressive Reflex at Lakers Game
Russia’s President Putin Declares Burevestnik Nuclear Cruise Missile Ready for Deployment
Giuffre’s Memoir Alleges Maxwell Claimed Sexual Act with Clooney
House Republicans Move to Strip NYC Mayoral Front-Runner Zohran Mamdani of U.S. Citizenship
Record-High Spoiled Ballots Signal Voter Discontent in Ireland’s 2025 Presidential Election
Philippines’ Taal Volcano Erupts Overnight with 2.4 km Ash Plume
Albania’s Virtual AI 'Minister' Diella Set to 'Birth' Eighty-Three Digital Assistants for MPs
Tesla Unveils Vision for Optimus V3 as ‘Biggest Product of All Time’, Including Surgical Capabilities
Francis Ford Coppola Auctions Luxury Watches After Self-Financed Film Flop
Convicted Sex Offender Mistakenly Freed by UK Prison Service Arrested in London
United States and China Begin Constructive Trade Negotiations Ahead of Trump–Xi Summit
U.S. Treasury Sanctions Colombia’s President Gustavo Petro over Drug-Trafficking Allegations
Miss USA Crowns Nebraska’s Audrey Eckert Amid Leadership Overhaul
‘I Am Not Done’: Kamala Harris Signals Possible 2028 White House Run
NBA Faces Integrity Crisis After Mass Arrests in Gambling Scandal
Swift Heist at the Louvre Sees Eight French Crown Jewels Stolen in Under Seven Minutes
U.S. Halts Trade Talks with Canada After Ontario Ad Using Reagan Voice Triggers Diplomatic Fallout
Microsoft AI CEO: ‘We’re making an AI that you can trust your kids to use’ — but can Microsoft rebuild its own trust before fixing the industry’s?
×