Beautiful Virgin Islands

Thursday, Oct 16, 2025

BA pay dispute: What are my rights if strikes hit the summer holidays at Heathrow?

BA pay dispute: What are my rights if strikes hit the summer holidays at Heathrow?

The prospect of strikes affecting BA services at Heathrow this summer are another headache for a struggling airline and also passengers who were, likely, already nervous about getting away after disruption at airports across Europe.

Here, Sky News explains your rights as a consumer in the event British Airways is hit by strikes involving hundreds of check-in and ground-handling staff and explores why the airline - and others - are already cutting flights.

Why is the air travel industry suffering so many problems?


The issues can be traced back to early 2020 when airlines began cutting flights as Europe started to be gripped by the pandemic.

Put simply, so many people left the industry or took redundancy that flight operators and airports are short of staff.

In the case of BA, it axed more than 10,000 jobs at the height of the crisis and is trying to get back to full operational strength but it, along with some rivals, has struggled to recruit quickly.

Those efforts have been hampered, airlines say, by the resulting strain placed on the security clearance process.

BA has also endured a few own goals such as IT failures earlier this year that have led to the cancellation of hundreds of flights.

What are they doing about it?


BA and others have been cutting flights for months - often on those routes which have frequent daily services - in a bid to prevent last-minute cancellations.

To give passengers greater confidence, the government this week said airlines would be free to cancel peak summer services in advance without the risk of losing landing slots.

The aim is that by removing the risk of penalty for failing to meet their obligations, airlines can adjust schedules for July and August now to stabilise their operations and minimise the risk of disruption nearer the time.

So what is the chance of my BA flight from Heathrow being cancelled?


No strike dates have been announced - yet.

The unions want to give the airline some time to improve its pay offer to their members but any strike should not deal a killer blow to all BA services from Heathrow.

That is because, it is understood, fewer than 50% of the airline's customer-facing staff are involved in the dispute.

If my flight IS cancelled, what then?


British Airways should, on paper, have plenty of time to cancel any flights it needs to in advance of any strike because the unions have to give two weeks' notice of strike dates.

In the event of a cancellation, BA can offer you an alternative but, crucially, is obliged to book you onto a rival's service if spare capacity is available.

Otherwise, customers affected have the option of securing a refund.

The consumer group Which? said BA would be liable for compensation too if it had to cancel services at short notice.

Its travel editor, Rory Boland, explained: "Strikes by airline staff are within the airline's control because it is negotiating with its staff, so if your flight is delayed or cancelled because of this then you'll likely be entitled to compensation under Denied Boarding Regulations.

"BA must also reroute customers as soon as possible using other carriers if necessary, and explain these rights to customers.

"We know this requirement is not always being met, so the government and Civil Aviation Authority must intervene where airlines are playing fast and loose with the rules."

Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
Australia’s Wedgetail Spies Aid NATO Response as Russian MiGs Breach Estonian Airspace
McGowan Urges Chalmers to Cut Spending Over Tax Hike to Close $20 Billion Budget Gap
Victoria Orders Review of Transgender Prison Placement Amid Safety Concerns for Female Inmates
U.S. Treasury Mobilises New $20 Billion Debt Facility to Stabilise Argentina
French Business Leaders Decry Budget as Macron’s Pro-Enterprise Promise Undermined
Trump Claims Modi Pledged India Would End Russian Oil Imports Amid U.S. Tariff Pressure
Surging AI Startup Valuations Fuel Bubble Concerns Among Top Investors
Australian Punter Archie Wilson Tears Up During Nebraska Press Conference, Sparking Conversation on Male Vulnerability
Australia Confirms U.S. Access to Upgraded Submarine Shipyard Under AUKUS Deal
“Firepower” Promised for Ukraine as NATO Ministers Meet — But U.S. Tomahawks Remain Undecided
Brands Confront New Dilemma as Extremists Adopt Fashion Labels
The Sydney Sweeney and Jeans Storm: “The Outcome Surpassed Our Wildest Dreams”
Erika Kirk Delivers Moving Tribute at White House as Trump Awards Charlie Presidential Medal of Freedom
British Food Influencer ‘Big John’ Detained in Australia After Visa Dispute
ScamBodia: The Chinese Fraud Empire Shielded by Cambodia’s Ruling Elite
French PM Suspends Macron’s Pension Reform Until After 2027 in Bid to Stabilize Government
Orange, Bouygues and Free Make €17 Billion Bid for Drahi’s Altice France Telecom Assets
Dutch Government Seizes Chipmaker After U.S. Presses for Removal of Chinese CEO
Bessent Accuses China of Dragging Down Global Economy Amid New Trade Curbs
U.S. Revokes Visas of Foreign Nationals Who ‘Celebrated’ Charlie Kirk’s Assassination
AI and Cybersecurity at Forefront as GITEX Global 2025 Kicks Off in Dubai
DJI Loses Appeal to Remove Pentagon’s ‘Chinese Military Company’ Label
EU Deploys New Biometric Entry/Exit System: What Non-EU Travelers Must Know
Australian Prime Minister’s Private Number Exposed Through AI Contact Scraper
Ex-Microsoft Engineer Confirms Famous Windows XP Key Was Leaked Corporate License, Not a Hack
China’s lesson for the US: it takes more than chips to win the AI race
Australia Faces Demographic Risk as Fertility Falls to Record Low
California County Reinstates Mask Mandate in Health Facilities as Respiratory Illness Risk Rises
Israel and Hamas Agree to First Phase of Trump-Brokered Gaza Truce, Hostages to Be Freed
French Political Turmoil Elevates Marine Le Pen as Rassemblement National Poised for Power
China Unveils Sweeping Rare Earth Export Controls to Shield ‘National Security’
The Davos Set in Decline: Why the World Economic Forum’s Power Must Be Challenged
France: Less Than a Month After His Appointment, the New French Prime Minister Resigns
Hungarian Prime Minister Viktor Orbán stated that Hungary will not adopt the euro because the European Union is falling apart.
Sarah Mullally Becomes First Woman Appointed Archbishop of Canterbury
Mayor in western Germany in intensive care after stabbing
Australian government pays Deloitte nearly half a million dollars for a report built on fabricated quotes, fake citations, and AI-generated nonsense.
US Prosecutors Gained Legal Approval to Hack Telegram Servers
Macron Faces Intensifying Pressure to Resign or Trigger New Elections Amid France’s Political Turmoil
Standard Chartered Names Roberto Hoornweg as Sole Head of Corporate & Investment Banking
UK Asylum Housing Firm Faces Backlash Over £187 Million Profits and Poor Living Conditions
UK Police Crack Major Gang in Smuggling of up to 40,000 Stolen Phones to China
BYD’s UK Sales Soar Nearly Nine-Fold, Making Britain Its Biggest Market Outside China
Trump Proposes Farm Bailout from Tariff Revenues Amid Backlash from Other Industries
FIFA Accuses Malaysia of Forging Citizenship Documents, Suspends Seven Footballers
Latvia to Bar Tourist and Occasional Buses to Russia and Belarus Until 2026
A Dollar Coin Featuring Trump’s Portrait Expected to Be Issued Next Year
Australia Orders X to Block Murder Videos, Citing Online Safety and Public Exposure
Three Scientists Awarded Nobel Prize in Medicine for Discovery of Immune Self-Tolerance Mechanism
OpenAI and AMD Forge Landmark AI-Chip Alliance with Equity Option
×