British Virgin Islands

Sunday, Nov 29, 2020

Free water access for all Water & Sewage customers for 30 days

Free water access for all Water & Sewage customers for 30 days

Effective Thursday, March 19, residents in the British Virgin Islands will not be billed for their water consumption from the Water & Sewage Department for 30 days.

Utilities Minister Kye Rymer said the decision was approved by Cabinet in an effort to promote healthy practices in the territory in light of the Coronavirus Disease 2019 (COVID-19) pandemic.

“We are doing this because we understand that the precautionary measures that have been put in place for everyone’s safety will affect the livelihood of persons,” Minister Rymer stated.

He also said his ministry has implemented measures which will benefit residents who currently have no access to running water as well.

“Water delivery will be offered free of charge to existing Water & Sewerage Department customers in areas affected by interruptions in the water distribution network for a period of 30 days, effective Thursday, March 19,” Rymer added.


Limited entry into some departments

The Utilities Minister Rymer also said a number of departments under his portfolio will be enforcing social distancing measures to further protect employees and customers against the virus, which is rapidly spreading in the region.

He said: “No more than three customers are allowed at a time inside of the Water & Sewerage Department offices at Baugher’s Bay.”

Rymer, who is also the Minister responsible for Transportation, said similar measures have been implemented at the Department of Motor Vehicles, with only 10 persons now allowed into the building are at a time.

“We encourage persons to call and make appointments as this will minimise inconvenience and aid in a smooth flow of business. We are also advising persons to have their insurance agent email to the DMV the proof of insurance, if possible. This enables the department to maintain the social distance requirement,” Rymer said.

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