Beautiful Virgin Islands

Tuesday, Nov 18, 2025

How European businesses are adapting to Brexit

How European businesses are adapting to Brexit

It's been almost two months since the UK's post-Brexit free trade deal with the EU came into effect.

Under the new rules, European companies must directly pay UK sales tax, or VAT, on sales under £135 (€155; $190), so they now have to register and file quarterly declarations with the UK authorities.

Other changes include customs declarations and additional paperwork. So how have they adapted so far and what impact have the changes had?


Laurent Caplat, founder of French online food shop BienManger.com


BienManger took its final orders from the UK on 18 December and shipped them before the new rules came into effect on 1 January. It is unclear if and when it will resume service to the UK.

Laurent Caplat says he will need to spend time assessing the costs and changes before deciding his next step

We run an e-commerce deli, selling a selection of fine foods from France, Europe and worldwide. Around 20% of our orders come from outside France.

The UK market is not central to our business, but UK customers were looking for these products and happy to find them on our website.

Even in November and December it was kind of blurred in terms of what would happen with Brexit and what the rules would be. Now we've heard about the new procedures to send parcels to the UK but it's still not very clear.

We still have a relationship with some English producers and sell products from England and the UK on our website. And we have customers in England calling to say: "I used to order this product on your website, where can I find it?"

It would be a pleasure to start reselling to the UK but we need to spend more time to better understand the changes and cost involved. The question we have is, is it worth implementing all of these solutions for the small amount of business we were doing with the UK?

From my perspective it's hard to have an opinion on Brexit: everyone will adjust and adapt. I just regret that we used to have this free market and it was so easy to do business all across Europe, and now it's more difficult.


Thomas Leppa, co-founder of Finnish online wall sticker design company Made of Sundays


The company was established around three years ago and has continued to sell to the UK since Brexit.

Made of Sundays says many of its sales go through an online marketplace that adds the VAT to the price

We are a very small business but around 20% of our exports go to the UK.

The biggest practical thing has been the confusion among customers. Many do not understand how the system works: people think if they order above £135 they do not have to pay tax at all, so then we have to explain that the more you buy, the more you have to do yourself.

With purchases over £135, the customer is responsible for paying VAT once the product arrives in the UK.

With online shopping nowadays people expect free shipping, but with Brexit it's fairly expensive and those costs have to be paid for. When you use a courier service, they have to do customs declarations and that's around €5 (£4.30) added cost for each package.

What I don't know yet is how complicated the tax declaration to the UK is, and how much work that is. Luckily a big part of our UK sales go through Etsy, the marketplace, and there they add the UK VAT on top of the price.

But the biggest issue for us is our accounting: it's one more country where we have to check all the taxes and get the sums correct for the Finnish tax authorities. It's a bit more work in that sense but otherwise it's been going fairly well, so we haven't really thought about not selling to the UK - at least for the moment.


Dorte Randrup, export manager for clothing brand NÜ Denmark


The company faced a month of disruption but deliveries to its UK suppliers have now returned to normal.


I think the UK is the fourth or fifth biggest country we work with.

We managed to send some stock to our distributors in the UK and Ireland before Brexit, then we had around a month or so when we were unable to send deliveries.

We had to wait for VAT numbers to make sure we had everything correct in our system for the new customs regulations but we had a company help us to get it right.

Our distributors in the UK managed contact with customers, but the impact wasn't too bad because it's the middle of the season and because of the UK lockdown.

We are able to deliver to the whole of the UK now.


Harald Mücke, owner of German online shop Spielmaterial.de, selling board game components


The company has stopped selling direct to hundreds of individual customers in the UK because of the VAT rule.


We thought about getting a VAT code to be able to send smaller items to the UK but it's too much work. So we cannot send to private customers in the UK if the order is below £135.

I have some business-to-business clients and they are not affected, but all the small clients are gone. There are something like 400-500 UK customers we cannot serve any more, so it's causing a loss here.

On orders above £135, it's much more expensive for all UK clients because they have to pay customs charges and some fees: for example, DHL is charging a fixed fee of €12 per parcel.

I can sell to UK private customers via platforms like Etsy and eBay - then the platform has to collect the UK taxes. But you have to pay an initial fee, which costs money. We have something like 10,000 items so we'd have to pay the fee 10,000 times, and that's something we don't want to do. So the customers can't buy everything.

We also have to update our online shop system to adopt the VAT system and UK shipping costs, which costs several thousand euros. This is the only country in the world handling taxes in this manner and that's the main problem. It's an individual thing done by the UK and nowhere else in the world.


Bal Loyla, owner of online Eastern European grocery store Europa Fresh, UK


The company launched shortly before the first UK lockdown in 2020 but has now suspended deliveries to Northern Ireland and Europe.

We're still growing as a business, but right now that's been stifled.

The idea was to start exporting more: we know the customers are out there and we get a lot of enquiries. But it's something we're going to have to put on the back burner until things become easier or clearer.

We've been advised by the couriers that they're no longer carrying food to Northern Ireland.

Then with Europe we're having a lot of issues with orders because there's a lot of paperwork involved. You have to detail every single product that's in the order - sometimes our orders have anything up to 50 to 100 items and that takes too much time.

We're only a small business so it's not worth the headache.

We used to import ourselves from wholesalers in Europe but now we have to use companies here in the UK. One supplier we had in Germany is now using a customs broker and the cost is added to each delivery, so it's no longer worth it for us to import from them - I think they're adding an extra €200 on top of delivery charges and product costs.

Our margins are almost cut in half because we have to pay the middleman, whereas before we could import and save. Unfortunately we have to pass the extra cost on to the customers.

We're only seven weeks into Brexit and prices have gone up, but it's difficult to say at the moment exactly how much that's going to affect us long term. I think there needs to be a lot more guidance for smaller businesses like us.


What's the deal on Northern Ireland and Brexit?


Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
UK Unveils Sweeping Asylum Reforms with 20-Year Settlement Wait and Conditional Status
UK Orders Twitter Hacker to Repay £4.1 Million Following 2020 High-Profile Breach
Popeyes UK Eyes Century Mark as Fried-Chicken Chain Accelerates Roll-out
Two-thirds of UK nurses report working while unwell amid staffing crisis
Britain to Reform Human-Rights Laws in Sweeping Asylum Policy Overhaul
Nearly Half of Job Losses Under Labour Government Affect UK Youth
UK Chancellor Reeves Eyes High-Value Home Levy in Budget to Raise Tens of Billions
UK Urges Poland to Choose Swedish Submarines in Multi-Billion € Defence Bid
US Border Czar Tom Homan Declares UK No Longer a ‘Friend’ Amid Intelligence Rift
UK Announces Reversal of Income Tax Hike Plans Ahead of Budget
Starmer Faces Mounting Turmoil as Leaked Briefings Ignite Leadership Plot Rumours
UK Commentator Sami Hamdi Returns Home After US Visa Revocation and Detention
UK Eyes Denmark-Style Asylum Rules in Major Migration Shift
UK Signals Intelligence Freeze Amid US Maritime Drug-Strike Campaign
TikTok Awards UK & Ireland 2025 Celebrates Top Creators Including Max Klymenko as Creator of the Year
UK Growth Nearly Stalls at 0.1% in Q3 as Cyberattack Halts Car Production
Apple Denied Permission to Appeal UK App Store Ruling, Faces Over £1bn Liability
UK Chooses Wylfa for First Small Modular Reactors, Drawing Sharp U.S. Objection
Starmer Faces Growing Labour Backlash as Briefing Sparks Authority Crisis
Reform UK Withdraws from BBC Documentary Amid Legal Storm Over Trump Speech Edit
UK Prime Minister Attempts to Reassert Authority Amid Internal Labour Leadership Drama
UK Upholds Firm Rules on Stablecoins to Shield Financial System
Brussels Divided as UK-EU Reset Stalls Over Budget Access
Prince Harry’s Remembrance Day Essay Expresses Strong Regret at Leaving Britain
UK Unemployment Hits 5% as Wage Growth Slows, Paving Way for Bank of England Rate Cut
Starmer Warns of Resurgent Racism in UK Politics as He Vows Child-Poverty Reforms
UK Grocery Inflation Slows to 4.7% as Supermarkets Launch Pre-Christmas Promotions
UK Government Backs the BBC amid Editing Scandal and Trump Threat of Legal Action
UK Assessment Mis-Estimated Fallout From Palestine Action Ban, Records Reveal
UK Halts Intelligence Sharing with US Amid Lethal Boat-Strike Concerns
King Charles III Leads Britain in Remembrance Sunday Tribute to War Dead
UK Retail Sales Growth Slows as Households Hold Back Ahead of Black Friday and Budget
Shell Pulls Out of Two UK Floating Wind Projects Amid Renewables Retreat
Viagogo Hit With £15 Million Tax Bill After HMRC Transfer-Pricing Inquiry
Jaguar Land Rover Cyberattack Pinches UK GDP, Bank of England Says
UK and Germany Sound Alarm on Russian-Satellite Threat to Critical Infrastructure
Former Prince Andrew Faces U.S. Congressional Request for Testimony Amid Brexit of Royal Title
BBC Director-General Tim Davie and News CEO Deborah Turness Resign Amid Editing Controversy
Tom Cruise Arrives by Helicopter at UK Scientology Fundraiser Amid Local Protests
Prince Andrew and Sarah Ferguson Face Fresh UK Probes Amid Royal Fallout
Mothers Link Teen Suicides to AI Chatbots in Growing Legal Battle
UK Government to Mirror Denmark’s Tough Immigration Framework in Major Policy Shift
UK Government Turns to Denmark-Style Immigration Reforms to Overhaul Border Rules
UK Chancellor Warned Against Cutting Insulation Funding as Budget Looms
UK Tenant Complaints Hit Record Levels as Rental Sector Faces Mounting Pressure
Apple to Pay Google About One Billion Dollars Annually for Gemini AI to Power Next-Generation Siri
UK Signals Major Shift as Nuclear Arms Race Looms
BBC’s « Celebrity Traitors UK » Finale Breaks Records with 11.1 Million Viewers
UK Spy Case Collapse Highlights Implications for UK-Taiwan Strategic Alignment
On the Road to the Oscars? Meghan Markle to Star in a New Film
×