Beautiful Virgin Islands

Monday, Oct 06, 2025

AI at work: Staff 'hired and fired by algorithm'

AI at work: Staff 'hired and fired by algorithm'

The Trades Union Congress (TUC) has warned about what it calls “huge gaps” in UK employment law over the use of artificial intelligence at work.

The TUC said workers could be “hired and fired by algorithm”, and new legal protections were needed.

Among the changes it is calling for is a legal right to have any “high-risk” decision reviewed by a human.

TUC general secretary Frances O’Grady said the use of AI at work stood at “a fork in the road”.

“AI at work could be used to improve productivity and working lives. But it is already being used to make life-changing decisions about people at work - like who gets hired and fired.

“Without fair rules, the use of AI at work could lead to widespread discrimination and unfair treatment – especially for those in insecure work and the gig economy,” she warned.

Many workplaces already use automated decision making for simple tasks. For example, Uber assigns driving jobs to its drivers automatically, by computer, and Amazon is known to use AI monitoring systems to watch its staff in its warehouses.

And many firms already use an automated system with no human oversight in the first stage of the hiring process, to narrow the field.

But as AI becomes more sophisticated, the fear is that it will be entrusted with more serious, high-risk decisions, such as analysing those performance metrics to figure out who should be first in line for promotion – or being let go.

That can happen even when a human is involved, a TUC report warns, thanks to automated decision making.

Human agency


“A human might undertake some formal task, such as handling a document, but the human agency in the decision is minimal,” the authors write.

“Sometimes the human decision making is largely illusory, for instance where a human is ultimately involved only in some formal way in the decision what to do with the output from the machine.”

The TUC’s report, written with the aid of employment rights lawyers and the AI Law Consultancy, argues that the law has failed to stay abreast of quick progress in AI in recent years.

The union body is calling for:

*  An obligation on employers to consult unions on the use of “high risk” or “intrusive” AI at work

*  The legal right to have a human review decisions

*  A legal right to “switch off” from work and not be expected to answer calls or emails

*  Changes to UK law to protect against discrimination by algorithm

Discrimination by algorithm has been well-documented in recent years, often as an unintentional side-effect of using systems that fail to account for racial bias.

One high-profile example is in facial recognition technology, which has in the past been trained to recognise white faces more easily than those from other backgrounds. Such problems led IBM to abandon some of its efforts with the technology last year, labelling it as “biased”.

The TUC also pointed to recent reports of allegations from delivery drivers for Uber Eats who claimed they had been fired because the facial recognition software was unable to recognise their faces.

That led to drivers with 100% ratings and thousands of deliveries under their belts being fired for failing to complete an ID check, the affected drivers claimed. Uber denies this, saying a human review is always involved before it drops drivers from its platform.

'Exceptionally dangerous'


The authors of the report for the TUC, Robin Allen and Dee Masters from Cloisters law firm, said while AI could be beneficial, “used in the wrong way it can be exceptionally dangerous”.

“Already important decisions are being made by machines,” the pair said in a joint statement.

“Accountability, transparency and accuracy need to be guaranteed by the legal system through the carefully crafted legal reforms we propose. There are clear red lines, which must not be crossed if work is not to become dehumanised.”


How will AI change the future jobs market?


Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
Munich Airport Reopens After Second Drone Shutdown
France Names New Government Amid Political Crisis
Trump Stands Firm in Shutdown Showdown and Declares War on Drug Cartels — Turning Crisis into Opportunity
Surge of U.S. Billionaires Transforms London’s Peninsula Apartments into Ultra-Luxury Stronghold
Pro Europe and Anti-War Babiš Poised to Return to Power After Czech Parliamentary Vote
Jeff Bezos Calls AI Surge a ‘Good’ Bubble, Urges Focus on Lasting Innovation
Japan’s Ruling Party Chooses Sanae Takaichi, Clearing Path to First Female Prime Minister
Sean ‘Diddy’ Combs Sentenced to Fifty Months in Prison Following Prostitution Conviction
Taylor Swift’s ‘Showgirl’ Launch Extends Billion-Dollar Empire
Trump Administration Launches “TrumpRx” Plan to Enable Direct Drug Sales at Deep Discounts
Trump Announces Intention to Impose 100 Percent Tariff on Foreign-Made Films
Altman Says GPT-5 Already Outpaces Him, Warns AI Could Automate 40% of Work
Singapore and Hong Kong Vie to Dominate Asia’s Rising Gold Trade
Trump Organization Teams with Saudi Developer on $1 Billion Trump Plaza in Jeddah
Manhattan Sees Surge in Office-to-Housing Conversions, Highest Since 2008
Switzerland and U.S. Issue Joint Assurance Against Currency Manipulation
Electronic Arts to Be Taken Private in Historic $55 Billion Buyout
Thomas Jacob Sanford Named as Suspect in Deadly Michigan Church Shooting and Arson
Russian Research Vessel 'Yantar' Tracked Mapping Europe’s Subsea Cables, Raising Security Alarms
New York Man Arrested After On-Air Confession to 2017 Parents’ Murders
U.S. Defense Chief Orders Sudden Summit of Hundreds of Generals and Admirals
Global Cruise Industry Posts Dramatic Comeback with 34.6 Million Passengers in 2024
Trump Claims FBI Planted 274 Agents at Capitol Riot, Citing Unverified Reports
India: Internet Suspended in Bareilly Amid Communal Clashes Between Muslims and Hindus
Supreme Court Extends Freeze on Nearly $5 Billion in U.S. Foreign Aid at Trump’s Request
Archaeologists Recover Statues and Temples from 2,000-Year-Old Sunken City off Alexandria
China Deploys 2,000 Workers to Spain to Build Major EV Battery Factory, Raising European Dependence
Speed Takes Over: How Drive-Through Coffee Chains Are Rewriting U.S. Coffee Culture
U.S. Demands Brussels Scrutinize Digital Rules to Prevent Bias Against American Tech
Ringo Starr Champions Enduring Beatles Legacy While Debuting Las Vegas Art Show
Private Equity’s Fundraising Surge Triggers Concern of European Market Shake-Out
Colombian President Petro Vows to Mobilize Volunteers for Gaza and Joins List of Fighters
FBI Removes Agents Who Kneeled at 2020 Protest, Citing Breach of Professional Conduct
Trump Alleges ‘Triple Sabotage’ at United Nations After Escalator and Teleprompter Failures
Shock in France: 5 Years in Prison for Former President Nicolas Sarkozy
Tokyo’s Jimbōchō Named World’s Coolest Neighbourhood for 2025
European Officials Fear Trump May Shift Blame for Ukraine War onto EU
BNP Paribas Abandons Ban on 'Controversial Weapons' Financing Amid Europe’s Defence Push
Typhoon Ragasa Leaves Trail of Destruction Across East Asia Before Making Landfall in China
The Personality Rights Challenge in India’s AI Era
Big Banks Rebuild in Hong Kong as Deal Volume Surges
Italy Considers Freezing Retirement Age at 67 to Avert Scheduled Hike
Italian City to Impose Tax on Visiting Dogs Starting in 2026
Arnault Denounces Proposed Wealth Tax as Threat to French Economy
Study Finds No Safe Level of Alcohol for Dementia Risk
Denmark Investigates Drone Incursion, Does Not Rule Out Russian Involvement
Lilly CEO Warns UK Is ‘Worst Country in Europe’ for Drug Prices, Pulls Back Investment
Nigel Farage Emerges as Central Force in British Politics with Reform UK Surge
Disney Reinstates ‘Jimmy Kimmel Live!’ after Six-Day Suspension over Charlie Kirk Comments
U.S. Prosecutors Move to Break Up Google’s Advertising Monopoly
×