Beautiful Virgin Islands

Wednesday, Aug 27, 2025

Amazon lets doctors record your conversations and put them in your medical files

Amazon lets doctors record your conversations and put them in your medical files

Amazon is introducing a virtual medical scribe so doctors can spend more time with patients and less time at the computer. Transcribe Medical is being introduced at re:Invent and is available to AWS customers.
AWS says it’s now possible for doctors to get their notes transcribed in real time with a high degree of accuracy.

Amazon’s next big step in health care is with voice transcription technology that’s designed to allow doctors to spend more time with patients and less time at the computer.

At Amazon Web Services’ re:Invent conference on Tuesday, the company is launching a service called Amazon Transcribe Medical, which transcribes doctor-patient interactions and plugs the text straight into the medical record.

“Our overarching goal is to free up the doctor, so they have more attention going to where it should be directed,” said Matt Wood, vice president of artificial intelligence at AWS. “And that’s to the patient.”

At last year’s re:Invent, AWS introduced a related service called Amazon Comprehend Medical, which “allows developers to process unstructured medical text and identify information such as patient diagnosis, treatments, dosages, symptoms and signs, and more,” according to a blog post.

Wood said the two services are linked and can be used together.

Voice-to-text transcription is one of the many areas where Amazon is battling with cloud rivals Microsoft and Google. All three companies operate speech assistants that can in real time translate spoken words and sentences and offer text translation. Businesses can use the technology in a variety of ways to weave into their applications.

AWS’ software is designed so that it can be embedded into any device or an app via an application programming interface, and the customer can store it in the electronic medical record. Users of Microsoft and Google’s cloud can access the technology using APIs. Microsoft Azure is working on similar tools with Nuance, and Google is researching the space with Stanford University.

In the medical sector, many doctors today rely on legacy dictation software that still requires them to spend hours on clinical documentation. Others rely on costly human scribes or will dictate notes into a recorder and then submit the voice files to a third-party transcription service, which can take a few days to return a response. Wood said Amazon’s service even has built-in punctuation, so there’s no need for a doctor to say out loud that a comma should be inserted.

The technology was developed with the help of some AWS customers, including electronic health IT company Cerner and Suki, a venture-backed transcription start-up. Wood said the company created the software because there was a “lot of demand for it.”

As Amazon moves deeper into the $3.5 trillion medical sector, it is juggling working with partners to develop tools on its behalf with potential initiatives that might someday prove competitive to the incumbents.

Amazon is taking aim at the pharmacy supply chain with its PillPack team and is looking to improve health-care services for its employees with Haven, a joint venture with J.P. Morgan Chase and Berkshire Hathaway. The company also has a primary care group, Amazon Care.

A big challenge for Amazon, a huge consumer company with tons of customer data, is ensuring that its health-care tools are compliant with privacy rules and regulations under the Health Insurance Portability and Accountability Act and when it comes to transcription, maintaining an extremely high level of accuracy to avoid problematic outcomes or potential liability. Imagine, for instance, if the machine learning system inputs the term “hyper” instead of “hypo,” or if doctors noticed so many inaccuracies that they ended up doing the work manually anyway.

Wood said the service is HIPAA eligible, meaning that customers are responsible for ensuring that they’re compliant with patient privacy laws before using the transcription technology. He said it took a lot of work for the technology to correctly annotate the “domain specific language and abbreviations” that are common in the medical field, and added that the accuracy is very high. Amazon hasn’t published research showing how its accuracy compares with other offerings, but Wood said the company hasn’t ruled it out.
Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
Spotify’s Strange Move: The Feature Nobody Asked For – Returns
Manhunt in Australia: Armed Anti-Government Suspect Kills Police Officers Sent to Arrest Him
China Launches World’s Most Powerful Neutrino Detector
How Beijing-Linked Networks Shape Elections in New York City
Ukrainian Refugee Iryna Zarutska Fled War To US, Stabbed To Death
Elon Musk Sues Apple and OpenAI Over Alleged App Store Monopoly
2 Australian Police Shot Dead In Encounter In Rural Victoria State
Vietnam Evacuates Hundreds of Thousands as Typhoon Kajiki Strikes; China’s Sanya Shuts Down
UK Government Delays Decision on China’s Proposed London Embassy Amid Concerns Over Redacted Plans
A 150-Year Tradition to Be Abolished? Uproar Over the Popular Central Park Attraction
A new faith called Robotheism claims artificial intelligence isn’t just smart but actually God itself
Deputy Prime Minister Angela Rayner Purchases Third Property Amid Housing Tax Reforms Debate
HSBC Switzerland Ends Relationships with Over 1,000 Clients from Saudi Arabia, Lebanon, Qatar, and Egypt
Sharia Law Made Legally Binding in Austria Despite Warnings Over 'Incompatible' Values
Italian Facebook Group Sharing Intimate Images Without Consent Shut Down Amid Police Investigation
Dutch Foreign Minister Resigns Amid Deadlock Over Israel Sanctions
Trump and Allies Send Messages of Support to Ukraine on Independence Day Amid Ongoing Conflict
China Reels as Telegram Chat Group Shares Hidden-Camera Footage of Women and Children
Sam Nicoresti becomes first transgender comedian to win Edinburgh Comedy Award
Builders uncover historic human remains in Lancashire house renovation
Australia Wants to Tax Your Empty Bedrooms
MotoGP Cameraman Narrowly Avoids Pedro Acosta Crash at Hungarian Grand Prix
FBI Investigates John Bolton Over Classified Documents in High-Profile Raids
Report reveals OpenAI pitched national ChatGPT Plus subscription to UK ministers
Labour set to freeze income tax thresholds in long-term 'stealth' tax raid
Coca‑Cola explores sale of Costa coffee chain
Trial hears dog walker was chased and fatally stabbed by trio
Restaurateur resigns from government hospitality council over tax criticism
Spanish City funfair shut after serious ride injury
Suspected arson at Ilford restaurant leaves three in critical condition
Tottenham beat Manchester City to go top of Premier League
Bank holiday heatwave to hit 30°C before remnants of Hurricane Erin arrive
UK to deploy immigration advisers to West Africa to block fake visas
Nurse who raped woman continued working for a year despite police alert
Drought forces closures of England’s canal routes, canceling boat holidays
Sweet tooth scents: food-inspired perfumes surge as weight-loss drugs suppress appetites
Experts warn Britain dangerously reliant on imported food
Family of Notting Hill Carnival murder victim call event unmanageable
Bunkers, Billions and Apocalypse: The Secret Compounds of Zuckerberg and the Tech Giants
Ukraine Declares De Facto War on Hungary and Slovakia with Terror Drone Strikes on Their Gas Lifeline
Animated K-pop Musical ‘KPop Demon Hunters’ Becomes Netflix’s Most-Watched Original Animated Film
New York Appeals Court Voids Nearly $500 Million Civil Fraud Penalty Against Trump While Upholding Fraud Liability
Elon Musk tweeted, “Europe is dying”
Far-Right Activist Convicted of Incitement Changes Gender and Demands: "Send Me to a Women’s Prison" | The Storm in Germany
Hungary Criticizes Ukraine: "Violating Our Sovereignty"
Will this be the first country to return to negative interest rates?
Child-free hotels spark controversy
North Korea is where this 95-year-old wants to die. South Korea won’t let him go. Is this our ally or a human rights enemy?
Hong Kong Launches Regulatory Regime and Trials for HKD-Backed Stablecoins
China rehearses September 3 Victory Day parade as imagery points to ‘loyal wingman’ FH-97 family presence
×