Beautiful Virgin Islands

Sunday, Jul 12, 2026

Internet access: 1.5m UK homes still offline, Ofcom finds

Internet access: 1.5m UK homes still offline, Ofcom finds

About 1.5 million homes in the UK still do not have internet access, a report by Ofcom has found.

The regulator has released its annual snapshot of online and media habits in the UK, which this year spans all three lockdowns.

It found 20% of children did not always have access to a device for online learning while schools were closed.

Ofcom said in total 6% of the homes had no internet access at all, at the time the study was carried out last month.

There were also 1% of adults aged over 18 who had internet access but chose not to use it.

Those without access were most likely to be either people aged over 65, or households with low incomes or financial vulnerability.

Among children, tablets were the most popular device for five to 15-year-olds in 2020, although 91% of 12 to 15-year-olds had their own smartphones. It was also found that 48% of three to four-year-old pre-schoolers had their own tablets.

Just over half of 12 to 15-year-olds said they had had a negative experience online in the past year, with the most common being someone they didn't know trying to befriend them.

Six out of 10 five to 15-year-olds said they made their own videos online and nearly half said they watched content on TikTok.

"We have seen a big rise in the use of TikTok during last year particularly among girls," said Yih-Choung Teh, strategy and research group director at Ofcom.

"The perception among adults is that it's focused on younger people but adults have increasingly taken up TikTok as well."

According to Ofcom, 21% of its adult social media users had TikTok profiles, although Facebook was the most popular overall with 83% of the adults in the study having a presence on the platform.

Gaming also became increasingly popular during lockdown, with 62% of adults and seven out of 10 five to 15-year-olds playing online games.

The campaign group Which? said it was very concerned about those who were getting left behind.

"It is vital that more is done to address this digital divide and ensure all consumers are able to access broadband connectivity, particularly as new networks roll out across the UK," said Rocio Concha, director of policy and advocacy.

Former Prime Minister Gordon Brown, whose Alliance for Full Employment has released its own report on the digital divide, called for a national digital plan from the government and Ofcom.

"We have a generation that has lost out for more than a year on the education that they need, and will lose out when it comes to workforce qualifications, job prospects, and then income," he told the BBC.

"So we've got to heal this digital divide. And I think the government's got to act pretty quickly."


Good news - the year of the pandemic has seen a big fall in the number of homes without any internet connection as the need for services only available online has become more acute.

Bad news - those who are still living without the internet find themselves even more disadvantaged than before. And that applies particularly to children. While hardly any now live in homes without any internet connection, a substantial minority had either poor and expensive connections via mobile phones or devices that were inappropriate for online schooling.

This digital divide became a hot political issue during lockdown and there will be continued pressure on the government to make sure children have the digital tools they need.

But this report also shows that children are providing a forecast of where our media habits are heading.

It's a future dominated by video-on-demand and video sharing services such as YouTube and TikTok, with plenty of them creating content rather than being just passive consumers. However, broadcast TV was less and less of a habit - even in lockdown, it seems, fewer families were gathering on the sofa for a big TV moment.

But while there are concerns about the dangers in this era of ultra connectivity - half of 12 to 15-year-olds had had a negative online experience such as being contacted by a stranger - there are also signs that this generation is pretty clued up about how the online world works.

They were not far behind adults in recognising which results in Google searches were ads, and probably more savvy in realising that when an Instagram influencer plugs a product they are being paid for that.

Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
World Cup Visitors Turn American Big-Box Stores Into Souvenir Stops
Netflix Weighs Always-On Channels, Bundles and Short-Form Video
Passenger Is Pulled Partly Outside Ryanair Jet After Window Fails Mid-Flight
The AI Invoice Shock: Layoffs Didn't Save Managers Money — They Cost Them More
Concern: Sexually Transmitted Bacterium Among Men Develops Antibiotic Resistance
Following Massive Investor Demand: SK Hynix Raises 26.5 Billion Dollars on Nasdaq
Passenger Partially Pulled Out of Ryanair Jet After Cabin Window Fails Mid-Flight
After Four Years, and Under a Heavy Veil of Secrecy: King Charles Meets His Grandchildren, Harry and Meghan's Children
Severe Heatwave Drives Dangerous Ground-Level Ozone Pollution Across Two Thirds of European Union
Westminster in Freefall as Farage's By-Election Gamble Triggers Broader Systemic Crises
Institutional Fractures and Political Volatility Reshape Britain's Domestic Landscape
Deadly Fire, Health Emergencies and Political Upheaval Shape a Volatile Global News Cycle
Flight Instructor Jumped to His Death — Student Landed the Plane: "You Know What You Need to Do"
The Physical and Electronic Barriers Disrupting Domestic Wireless Networks
France and Morocco Open World Cup Quarter-Finals as Collina Defends Refereeing
Prince Harry Suffers Major Court Defeat in Legal Battle Against Daily Mail Publisher
Bonnie Tyler, Welsh Singer Behind Total Eclipse of the Heart, Dies at 75
Tech Pulse: The Future of AI and Screen Culture
Global News Briefing: Escalating Geopolitical Tensions and Corporate Shakeups
Global News Brief: Escalating Conflicts, Public Health Crises, and World Cup Drama
Federal Financial Framework Shifts as Treasury Launches Universal Savings Program for Minors
French Court Allows Le Pen to Run for Presidency, but with an Electronic Tag: "I Will Appeal, and I Will Run"
$1.4 Trillion: The Lawsuit That Could Crush Meta
Europe's Growing Struggle with Extreme Heat and Air Conditioning
UK Daily Briefing: Legal Developments and Social Issues
Political Turmoil and Rising Costs
Anthropic Reengineers Agentic Architecture to Shift Autonomous Workplace Automation to the Cloud
Logic Flaw in Windows 11 Permission Architecture Silently Consumes Hundreds of Gigabytes of Local Storage
Apple Advances Late-Stage Operating Systems with Fourth Beta Deployments
Global Crisis Alert: Escalating Middle East Tensions and UK Political Upheaval
Deep Purple Has Released Its Best Album in Decades
Microsoft Lays Off 4,800 Employees and Xbox Suffers the Hardest Blow
Morocco and France Advance as 2026 FIFA World Cup Enters Quarterfinals.
Historic 2026 Tour de France Opens in Barcelona With Revamped Team Time Trial.
Global Mergers and Acquisitions Approach $4 Trillion Defying Geopolitical Tumult.
Negotiators Advance 20-Point Framework for Gaza Ceasefire and Demilitarization.
OECD Warns Middle East Conflict Will Depress Global Economic Growth.
Ukrainian Drones Strike Major Oil Terminal in St. Petersburg.
World Meteorological Organization Issues Urgent Alert Over Rapidly Intensifying El Niño.
United States Commemorates 250th Anniversary With Diplomatic Summits and Global Flotilla.
Iran Begins Days-Long Funeral for Supreme Leader Khamenei Amid Strait of Hormuz Standoff.
Technology giant reports surging carbon emissions driven by artificial intelligence infrastructure demands.
Artificial intelligence adoption accelerates workforce reductions across the technology and financial sectors.
Global technology and financial conglomerates collaborate to launch a new stablecoin standard.
United States regulators lift export restrictions on a major frontier artificial intelligence model.
Luxury bags take over the World Cup: style, status symbol, or just showing off?
×