At Willow Park, a mobile home park in Mancot, Flintshire, residents face significant challenges regarding maintenance and living conditions.

The park, owned by Wyldecrest Parks, a company led by entrepreneur Alfie Best, is experiencing a notable decline in upkeep.

With a total of 159 homes, residents have reported issues including potholes, inadequate lighting, and persistent water leaks.

The park's operational licence was not renewed when it expired in July 2023, and an appeal for a new licence was subsequently rejected.

As a result, residents claim they have seen little to no maintenance on the site, despite paying a quarterly maintenance fee.

This lack of upkeep raises concerns about the living conditions, which some residents describe as having turned from a once pleasant community into a 'nightmare.'

Long-time resident Julie Davies stated that the community has been neglected, as Wyldecrest Parks and Flintshire County Council have not addressed their concerns effectively.

The residents are reportedly feeling abandoned, with calls for assistance seemingly falling on deaf ears.

Local authorities are tasked with issuing licences under the Mobile Homes Act (Wales) 2013, requiring compliance with specific maintenance standards.

Flintshire County Council has previously declined a residential licence to Wyldecrest Parks following multiple complaints about the park's conditions.

While the council awaits the date set for Wyldecrest's appeal against its decision, they have refrained from taking further action until the legal process concerning the appeal is concluded.

A council spokesperson has indicated that they are working closely with a legal team to ensure compliance.

Residents express feelings of being in a 'no man's land,' with little support from either Wyldecrest Parks or the council.

Jackie Morgan, a resident, emphasized the struggles of navigating the park conditions, especially for families with elderly members who require assistance to safely travel within the community.

Issues also extend beyond physical conditions; residents report being overcharged for water services due to leaking infrastructure, which has resulted in monthly costs nearly four times higher than expected.

According to Ken Pierce, chairman of the residents' association, residents are paying approximately £56.14 per month, instead of the anticipated £16 due to the water issue.

Welsh Water has acknowledged the leakage concerns but clarified that it is a matter primarily between the residents and their landlord, as the leakage occurs on the privately maintained part of the water network.

In response to the mounting concerns from residents, a Wyldecrest spokesperson has claimed that no compliance notices have been received from Flintshire County Council, denying any neglect towards the residents.

They have indicated ongoing discussions with residents and stated that efforts are being made to address the water leak and eventual road resurfacing after the water main work has been completed.

Furthermore, Wyldecrest Parks operates another site in Flintshire, Willow Brook Park in Sandycroft, which is similarly without a licence.

The situation at Willow Park highlights the complexities faced by mobile home residents in Wales and raises questions regarding regulatory enforcement and corporate responsibility within the housing sector.