Beautiful Virgin Islands

Saturday, Feb 22, 2025

Shirking from home? Staff feel the heat as bosses ramp up remote surveillance

Shirking from home? Staff feel the heat as bosses ramp up remote surveillance

As management seeks more oversight of workers away from the office, campaigners fight for privacy to be respected
For many, one of the silver linings of lockdown was the shift to remote working: a chance to avoid the crushing commute, supermarket meal deals and an overbearing boss breathing down your neck.

But as the Covid crisis continues, and more and more employers postpone or cancel plans for a return to the office, some managers are deploying increasing levels of surveillance in an attempt to recreate the oversight of the office at home.

“It has really ramped up,” says Dr Claudia Pagliari, a researcher into digital health and society at the University of Edinburgh. “People are home working, and many organisations are beginning to want to track what they’re doing.”

Such surveillance comes in many forms. “Some of it is as simple as ‘checking in’,” Pagliari says, “stamping your timecard in a digital sense. You might have to do your work over the cloud, and it knows when you’ve logged on, for instance.” Tools such as Slack and Microsoft Teams report when an employee is “active”, and failure to open apps first thing in the morning is often taken by managers as the same as being late for work.

Other workers have reported more intense supervision. One communications worker, who asked to remain anonymous, said that her employer had recently started to require all staff to join a videoconference every morning, with their webcams switched on. Employees were told the move was to reduce the number of meetings, but many feel as though its true purpose is to ensure that they stay at their desks all day.

David Heinemeier Hansson, a co-founder of the collaboration startup Basecamp, which provides a software platform for companies to coordinate their remote workers, says he regularly has to turn down requests from potential clients for new methods of spying on their employees.

“There is a depressing amount of demand and it’s mostly coming from dinosaur companies who have been forced through Covid to go remote,” he says. “They think that they have to replicate – or even increase – what they do in the office.

“We went so far as to say that our API [interface which allows other developers to build additions to Basecamp] cannot be used for any form of employee surveillance.”

Silkie Carlo, director of the anti-surveillance charity Big Brother Watch, says the trend is the natural progression of surveillance in the workplace. “Now that is morphing into home surveillance it takes on a new shape and is more worrying, because some employers aren’t realising that yes, some employees are working from home, but the home still remains a private space,” she said.

“It’s important for people’s sense of autonomy and dignity, and their mental health, that the home remains a private space and we don’t go down the route of this really invasive constant monitoring of people’s homes.”

Some employers say that the monitoring they have forced on employees is required for oversight or compliance reasons.

But many employers are simply aiming for “workforce optimisation”, something Pagliari warns could have the opposite effect of that intended. “There’s not really any evidence that workers are more productive when they’re monitored,” she says. “But what we do know is that the sense of being in a panopticon can actually depress you, and make you less productive.”

Earlier this year, the consultancy PwC came under fire for developing a facial recognition tool that logs when employees are away from their computer screens while working from home.

According to PwC, it is designed to help financial institutions meet their compliance obligations, as workers would normally be monitored for security purposes on trading floors.

For Carlo, the increase in monitoring is proof that employees need legal protection against a desire for ever more data. “The consequences are going to be wild,” she says. “It’s not consent if you can’t choose.”
Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
Good News: Senate Confirms Kash Patel as FBI Director
Officials from the U.S. and Hungary Engage in Talks on Economic Collaboration and Sanctions Strategy
James Bond Franchise Transitions to Amazon MGM Studios
Technology Giants Ramp Up Lobbying Initiatives Against Strict EU Regulations
Alibaba Exceeds Quarterly Projections Fueled by Growth in Cloud and AI
Tequila Sector Faces Surplus Crisis as Agave Prices Dive Sharply
Residents of Flintshire Mobile Home Park Grapple with Maintenance Issues and Uncertain Future
Ronan Keating Criticizes Irish Justice System Following Fatal Crash Involving His Brother
Gordon Ramsay's Lucky Cat Restaurant Faces Unprecedented Theft
Israeli Family Mourns Loss of Peace Advocate Oded Lifschitz as Body Returned from Gaza
Former UK Defense Chief Calls for Enhanced European Support for Ukraine
Pope Francis Admitted to Hospital in Rome Amid Rising Succession Speculation
Senate Republican Leader Mitch McConnell, at the age of 83, Declares His Retirement.
Whistleblower Reveals Whitehall’s Focus on Kabul Animal Airlift Amid Crisis
Politicians Who Deliberately Lie Could Face Removal from Office in Wales
Scottish Labour Faces Challenges Ahead of 2026 Holyrood Elections
Leftwing Activists Less Likely to Work with Political Rivals, Study Finds
Boris Johnson to Host 'An Evening with Boris Johnson' at Edinburgh's Usher Hall
Planned Change in British Citizenship Rules Faces First Legal Challenge
Northumberland Postal Worker Sentenced for Sexual Assaults During Deliveries
British Journalist Missing in Brazil for 11 Days
Tesco Fixes Website Glitch That Disrupted Online Grocery Orders
Amnesty International Critiques UK's Predictive Policing Practices
Burglar Jailed After Falling into Home-Made Trap in Blyth
Sellafield Nuclear Site Exits Special Measures for Physical Security Amid Ongoing Cybersecurity Concerns
Avian Influenza Impact on Seals in Norfolk: Four Deaths Confirmed
First Arrest Under Scotland's Abortion Clinic Buffer Zone Law Amidst International Controversy
Meghan Markle Rebrands Lifestyle Venture as 'As Ever' Ahead of Netflix Series Launch
Inter-Island Ferry Services Between Guernsey and Jersey Set to Expand
Significant Proportion of Cancer Patients in England and Wales Not Receiving Recommended Treatments
Final Consultation Launched for Vyrnwy Frankton Power Line Project
Drug Misuse Deaths in Scotland Rise by 12% in 2023
Failed £100 Million Cocaine Smuggling Operation in the Scottish Highlands
Central Cee Equals MOBO Awards Record; Bashy and Ayra Starr Among Top Honorees
EastEnders: Four Decades of Challenging Social Norms
Jonathan Bailey Channels 'Succession' in Bold Richard II Performance
Northern Ireland's First Astronaut Engages in Rigorous Spacewalk Training
Former Postman Sentenced for Series of Sexual Offences in Northumberland
Record Surge in Anti-Muslim Hate Crimes Across the UK in 2024
Omagh Bombing Inquiry Concludes Commemorative Hearings with Survivor Testimonies
UK Government Introduces 'Ronan's Law' to Combat Online Knife Sales to Minors
Metal Detectorists Unearth 15th-Century Coin Hoard in Scottish Borders
Woman Charged in 1978 Death of Five-Year-Old Girl in South London
Expanding Sinkhole in Godstone, Surrey, Forces Evacuations and Road Closures
Bangor University Announces Plans to Cut 200 Jobs Amid £15 Million Savings Target
British Journalist Charlotte Peet Reported Missing in Brazil
UK Inflation Rises to 3% in January Amid Higher Food Prices and School Fees
Starmer Defends Zelensky Amidst Trump's 'Dictator' Allegation
Zelensky Calls on World Leaders to Back Peace Efforts in Light of Strains with Trump
UK Prime minister, Mr. Keir Starmer, has stated that any peace agreement aimed at ending the conflict in Ukraine "MUST" include a US security guarantee to deter Russian aggression
×