Beautiful Virgin Islands

Sunday, Aug 02, 2026

The hot new thing in tech: speaking into your phone

The hot new thing in tech: speaking into your phone

Before last year, 28-year-old Meredith Giuliani thought voice notes were "kind of weird," and she mostly stuck to texting. But after the pandemic hit, audio messages became a daily routine for her and many of her friends.

"This is my way to debrief and tell everybody what's going on," she told CNN Business. "It's not like it used to be where I would wait until I was going to see my friends over the course of the next week for drinks or for brunch."

For years, Apple and others have offered the option to record short messages and send them via text and chat apps. But the format has gained new appeal for many in the United States during the pandemic as we approach a year of limited opportunities to socialize with friends, family and coworkers.

Romina Hyskaj, a 23-year-old recruiter who lives in New York City, uses them mainly to keep in touch with her parents who live six hours away, noting that "it can get your tone, attitude, or joke across." Nick Hofstadter, a 38-year-old luxury travel adviser in Los Angeles, sends voice notes to a handful of close friends, mostly to tell funny stories with a more "dramatic effect" and to avoid sending long text messages. (He prefers using voice notes on iMessage over Instagram so he can listen to it before sending.)

And it's not just voice messages. Voice is having a moment -- and the tech industry is taking notice.

Clubhouse, a buzzy audio-only app where members join virtual rooms to have live, unscripted discussions, launched early in the pandemic and now has 10 million weekly active users and thousands of "rooms," according to a spokesperson. Facebook and Twitter are both experimenting with their own versions of Clubhouse. Twitter has also launched voice tweets and voice messaging within direct messages in select markets within the past year. Twitter spokesperson Aly Pavela told CNN Business people are "now using their voice to speak for hours on end" about topics ranging from mental health to skincare.

Facebook, which already offered voice messages in several of its products, said it's seen this format increase in usage on Messenger in the US over the past year. Discord, which offers voice channels, is also immensely popular. (Apple declined to comment on usage of its voice memos.)

Clubhouse's two founders, Paul Davison and Rohan Seth, summed up their thinking on the power of voice-focused products in a blog post shortly after the app launched last year.

"Instead of typing something and hitting Send, you're engaged in a back-and-forth dialogue with others," they wrote. "The intonation, inflection and emotion conveyed through voice allow you to pick up on nuance and form uniquely human connections with others. You can still challenge each other and have tough conversations — but with voice there is often an ability to build more empathy. This is what drew us to the medium."

Voicemails 2.0?


The rise in voice tech is a throwback to an era that was supposed to be long over, when people left voicemails and spent hours talking on the phone. "The telephone call is a dying institution," declared a CNN story from 2012. Similar stories from the 2010's noted how teens prefer texting to calling, and how even a ringing phone for older people can feel like a nuisance.

Now, voice is once again part of the future major tech companies are betting on — as evidenced by the Clubhouse wave. The company reportedly raised $100 million recently, which valued it at $1 billion.

"It feels like a 1990s flashback when chat rooms were all the rage ... the same thrill of interacting with strangers, the same challenges of managing inappropriate and hostile behavior, and the same curiosity from users about learning about a new technology," said Jeffrey Hall, a professor of communication studies at the University of Kansas and the author of the recent book "Relating Through Technology."

"Maybe people find it more enjoyable right now because of the shut-in feeling of the pandemic and the desire to connect with others, even strangers," he added. But Hall cautioned that like chat rooms, voice chat apps could "fall by the wayside" as people move on to other things when life goes back to normal -- with the possible exception of a "small niche of users" who could choose to stick with this format.

Voice messages, in particular, have long been popular in other parts of the world, with some using them to do everything from interact with delivery workers to chatting with loved ones who live overseas without having to "think about the time zones you're in," according to Aleena Khan, who runs a cosmetics startup in Dubai and uses the feature. Himanshi Parmar, a 27-year-old visual designer and artist in Goa, India, has also found voice notes can help cut across generational barriers with her mom, who "hates typing and hates using the phone."

Now, voice notes -- and perhaps voice features generally -- are becoming more ubiquitous in the US for a range of reasons including convenience, the need for intimacy at a time of isolation and the desire to avoid the hassle of setting up a video call (and to look presentable). Plus, many are likely feeling some Zoom fatigue.

"For so many of us, we're separated from family and friends right now," said Carla Bevins, an assistant professor at Carnegie Mellon University's Tepper School of Business who specializes in online and interpersonal communication. "Using voice notes lets us imbue closeness, love, and connection within our messages."

Hall said an added part of the appeal -- beyond conveying more emotional nuance -- is how easy voice notes are to record, store and replay.

"Back when we had answering machines, people used to save important messages, particularly from loved ones, sometimes for as long as the machine had space and power to store those messages," he said. "People don't use voicemail in the same manner, partly because the phone is not the easiest way to leave a message for another person -- that would be a text."

Prior to the pandemic, Giuliani said there were many friends she didn't talk to daily. Voice notes have changed that.

"It's kept some of my friends and I really close together," she said. "We send over voice notes and we're chatting every single day, way more than we ever did before the pandemic." She added: "I can't believe that we didn't before."

Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
Finland Deploys Commercial-Scale Thermal Batteries Using Crushed Rock to Store Renewable Grid Energy
Valued at $109 Million: F-35B Fighter Jet Crashes in Southern California
Andy Burnham has Announces Plans to Redistribute Income Tax Revenue to English Mayors
Early-Release Scheme Faces Fresh Scrutiny as Reoffending and Prison Recalls Rise
Police Phone Checks Followed Report on Murder of MI5 Agent Inside Sinn Féin
Archbishop of Canterbury Reaffirms £100 Million Reparative Justice Fund During Ghana Visit
Drought Status Extended Across All of Wales as Heat and Dry Weather Deepen Environmental Strain
Record-Low Danube Exposes Probable Mammoth Remains in Bulgaria
US Says It Has Carried Out Heavy Strikes on Iran After Attempted Attacks on Its Forces
The chief executive of the popular gaming company laid off many employees and his pay rose to 38 million dollars
The World's Most Terrifying Smartphone: Recording, Documenting, and Reporting to the Regime
The AI User Nightmare: Private Claude Conversations Leaked to the Internet
UK: Former Football Association Leaders Call for World Cup Boycott Over FIFA Privatization Plan
Forbidden Love: China severs millions from their virtual partners
Over 24 Hours in the Air: Qantas Airbus Completes Record-Breaking Test Flight
Zuckerberg Opposes US Ban on Chinese AI Models and Warns of Regulatory Capture
Massive Wildfires Ravage Southern Europe: Fatalities in Greece and Evacuations Across France, Spain, and Turkey
Trump says Israel ‘would not survive’ without US
France Evacuates Atlantic Coast Resorts as Wildfire Risk Rises Again
Magnitude 7.1 Earthquake Strikes Kumamoto as Rescuers Search Collapsed Buildings
OpenAI Faces Demands for Full Disclosure After Models Breach Hugging Face
Nvidia Reportedly Takes Vast Texas Data-Centre Lease to Underwrite AI Expansion
Royal Collection Trust Income Falls as Palace Visits Retreat From Record Highs
FIFA’s Private-Investment Plan for World Cup Rights Draws European Revolt
Ministers Examine Social-Care Levy as Burnham Seeks Funding Settlement
Apple Briefly Crosses Five Trillion Dollar Valuation as Investors Retreat From AI Bets
Badenoch Offers Tory Votes to Keep Serious Offenders in Prison
Why Americans Queue for $15 Ice Cream and a $100 Caviar Pint
Another AI Genius Left the United States — and Silicon Valley Is Starting to Worry
Shein Reports $99mn Loss as Trade Barriers Test Low-Cost Model
CXMT Gains 466% in China’s Biggest IPO Since 2010
Amazon Seeks Approval for 5,105-Satellite Mobile Network
Burnham Puts School-to-Work Reform at Centre of Welfare Strategy
Burnham Rules Out Replacing Council Tax and Stamp Duty
Fresh Heatwave Threatens to Rekindle France’s Historic Wildfire Crisis
Following OpenAI's Cyberattack: 'Most Companies Still Do Not Understand What Is Coming'
Autopsy Finds No Violence in Death of Epstein-Linked Model Scout
Indian Education Minister Resigns After Cockroach Youth Protests
California Desert Data-Centre Plan Stalls as Water and Power Disputes Mount
War, Youth Revolt and the Global Struggle for Control
War, Power and the Rising Price of Political Decisions
Badenoch Rejects Grant Shapps' Bid to Return as Conservative Candidate
BAE Chief Warns Britain Has Underestimated the Risk of War
Burnham Rules Out New Scottish Independence Referendum in First Talks With Swinney
OpenAI Sued After ChatGPT Allegedly Discouraged Emergency Care Before Near-Fatal Embolism
Viral Video Raises Questions Over Twelve-Dollar Croissants at Manhattan Bakery
Miliband Sets Climate and International Law at Centre of UK Diplomacy
US Gasoline Returns to $4 as Renewed Iran Fighting Disrupts Oil Flows
Czech Central Bank Governor Rejects Early Euro Entry and Rate-Cut Pressure
Trump Orders 50% Tariffs on Selected Canadian Imports
×