Beautiful Virgin Islands

Sunday, Dec 28, 2025

Nearly two million claim universal credit

Nearly two million claim universal credit

Nearly two million people have applied for universal credit benefits since the government advised people to stay at home due to coronavirus.

Work and Pensions Secretary Therese Coffey said there had been more than 1.8 million claims since 16 March.

Ms Coffey told MPs that figure was six times the normal claimant rate, and in one week there had been a "tenfold" increase in claims.

She said about 8,000 staff had been redeployed to deal with the claims.

The figures show the growing increase in demand on the benefit system since the government urged people to avoid non-essential travel and contact with others to curb the spread of the virus.

Ms Coffey told MPs there had also been more than 250,000 claims for Jobseeker's Allowance and over 20,000 claims for Employment Support Allowance.


Advance payments


"Overall, this is six times the volume that we would typically experience and in one week we had a tenfold increase".

She said that the rate for universal credit had appeared to have stabilised at about 20,000 to 25,000 claims per day, which she said was "double that of a standard week pre Covid-19."

She added: "We've also issued almost 700,000 advances to claimants who felt that they could not wait for their routine payment and the vast majority of these claimants received money within 72 hours."

Universal credit is a consolidated monthly payment for those of working-age, which replaced a host of previous benefits including income-based Jobseeker's Allowance, housing benefit, child tax credit and working tax credit.

In October 2019, there were 2.6 million universal credit claimants - just over a third of whom were in work.


'Too many holes'


Labour's Jonathan Reynolds said the government needed to "widen the safety net" of support for everyone who needs it.

The shadow work and pensions secretary said: "The social security system we had going in to this crisis was a safety net with too many holes in it".

Mr Reynolds said that the amount universal credit claimants receive had been significantly increased since the lockdown began, but asked when people on legacy benefits such as Jobseekers Allowance would see the same increases.

He highlighted calls from charities and anti-poverty campaigners to temporarily suspend the benefit cap, which puts a limit on the overall amount working age families can claim.

And he said the two-child limit, which restricts the child element in universal credit and tax credits - worth £2,780 per child per year - to the first two children should be lifted.


New jobs website


"People three years ago could not have been expected to make family choices based on the likelihood of a global pandemic shutting down our economy," said Mr Reynolds.

"The government has suspended sanctions during the crisis but the two-child limit is effectively an 18-year sanction on the third and fourth child in a family and surely it should go too."

Mr Reynolds also said the five-week wait for the first payment of universal credit, another issue highlighted by charities as a cause of hardship despite the availability of advance loans, "should not exist at all".

And he raised concerns over the impact of universal credit on maternity allowance, warning it could result in a "low-paid pregnant woman being as much as £4,000 a year worse off".

MPs thanked front line staff for their work processing the unprecedented increase in the number of claims for support.

Ms Coffey said that average waiting times for calls to DWP helplines were "now below five minutes".

The work and pensions secretary also said a new government website had been set up to advertise new jobs, which had 58,200 vacancies on offer.

Newsletter

Related Articles

Beautiful Virgin Islands
0:00
0:00
Close
UK Plans Royal Diplomacy with King Charles and Prince William to Reinvigorate Trade Talks with US
King Charles and Prince William Poised for Separate 2026 US Visits to Reinforce UK-US Trade and Diplomatic Ties
Apple Moves to Appeal UK Ruling Ordering £1.5 Billion in Customer Overcharge Damages
King Charles’s 2025 Christmas Message Tops UK Television Ratings on Christmas Day
The Battle Over the Internet Explodes: The United States Bars European Officials and Ignites a Diplomatic Crisis
Princesses Beatrice and Eugenie Join Royal Family at Sandringham Christmas Service
Fine Wine Investors Find Little Cheer in Third Year of Falls
UK Mortgage Rates Edge Lower as Bank of England Base Rate Cut Filters Through Lending Market
U.S. Supermarket Gives Customers Free Groceries for Christmas After Computer Glitch
Air India ‘Finds’ a Plane That Vanished 13 Years Ago
Caviar and Foie Gras? China Is Becoming a Luxury Food Powerhouse
Hong Kong Climbs to Second Globally in 2025 Tourism Rankings Behind Bangkok
From Sunniest Year on Record to Terror Plots and Sports Triumphs: The UK’s Defining Stories of 2025
Greta Thunberg Released on Bail After Arrest at London Pro-Palestinian Demonstration
Banksy Unveils New Winter Mural in London Amid Festive Season Excitement
UK Households Face Rising Financial Strain as Tax Increases Bite and Growth Loses Momentum
UK Government Approves Universal Studios Theme Park in Bedford Poised to Rival Disneyland Paris
UK Gambling Shares Slide as Traders Respond to Steep Tax Rises and Sector Uncertainty
Starmer and Trump Coordinate on Ukraine Peace Efforts in Latest Diplomatic Call
The Pilot Barricaded Himself in the Cockpit and Refused to Take Off: "We Are Not Leaving Until I Receive My Salary"
UK Fashion Label LK Bennett Pursues Accelerated Sale Amid Financial Struggles
U.S. Government Warns UK Over Free Speech in Pro-Life Campaigner Prosecution
Newly Released Files Shed Light on Jeffrey Epstein’s Extensive Links to the United Kingdom
Prince William and Prince George Volunteer Together at UK Homelessness Charity
UK Police Arrest Protesters Chanting ‘Globalise the Intifada’ as Authorities Recalibrate Free Speech Enforcement
Scambodia: The World Owes Thailand’s Military a Profound Debt of Gratitude
Women in Partial Nudity — and Bill Clinton in a Dress and Heels: The Images Revealed in the “Epstein Files”
US Envoy Witkoff to Convene Security Advisers from Ukraine, UK, France and Germany in Miami as Peace Efforts Intensify
UK Retailers Report Sharp Pre-Christmas Sales Decline and Weak Outlook, CBI Survey Shows
UK Government Rejects Use of Frozen Russian Assets to Fund Aid for Ukraine
UK Financial Conduct Authority Opens Formal Investigation into WH Smith After Accounting Errors
UK Issues Final Ultimatum to Roman Abramovich Over £2.5bn Chelsea Sale Funds for Ukraine
Rare Pink Fog Sweeps Across Parts of the UK as Met Office Warns of Poor Visibility
UK Police Pledge ‘More Assertive’ Enforcement to Tackle Antisemitism at Protests
UK Police Warn They Will Arrest Protesters Chanting ‘Globalise the Intifada’
Trump Files $10 Billion Defamation Lawsuit Against BBC as Broadcaster Pledges Legal Defence
UK Says U.S. Tech Deal Talks Still Active Despite Washington’s Suspension of Prosperity Pact
UK Mortgage Rules to Give Greater Flexibility to Borrowers With Irregular Incomes
UK Treasury Moves to Position Britain as Leading Global Hub for Crypto Firms
U.S. Freezes £31 Billion Tech Prosperity Deal With Britain Amid Trade Dispute
Prince Harry and Meghan’s Potential UK Return Gains New Momentum Amid Security Review and Royal Dialogue
Zelensky Opens High-Stakes Peace Talks in Berlin with Trump Envoy and European Leaders
Historical Reflections on Press Freedom Emerge Amid Debate Over Trump’s Media Policies
UK Boosts Protection for Jewish Communities After Sydney Hanukkah Attack
UK Government Declines to Comment After ICC Prosecutor Alleges Britain Threatened to Defund Court Over Israel Arrest Warrant
Apple Shutters All Retail Stores in the United Kingdom Under New National COVID-19 Lockdown
US–UK Technology Partnership Strains as Key Trade Disagreements Emerge
UK Police Confirm No Further Action Over Allegation That Andrew Asked Bodyguard to Investigate Virginia Giuffre
Giuffre Family Expresses Deep Disappointment as UK Police Decline New Inquiry Into Andrew Mountbatten-Windsor Claims
Transatlantic Trade Ambitions Hit a Snag as UK–US Deal Faces Emerging Challenges
×