The Co-operative Group announces the opening of 120 new grocery shops following a significant profit increase, while expressing concerns over rising operational costs.
The Co-operative Group has announced plans to open at least 120 additional grocery shops within the current year, coinciding with a more than fivefold increase in profits.
The mutual, which oversees over 800 funeral homes along with an insurance and legal advisory division, operates more than 2,000 convenience stores.
The company reported that changes to employers’ national insurance contributions and packaging regulations are anticipated to contribute an additional £80 million to operational costs this year.
The retailer also suffered losses amounting to £80 million due to shoplifting in the previous year, despite investing significantly in advanced security measures.
To mitigate the impact of rising labor costs, the Co-op is implementing new technologies, such as electronic shelf-edge pricing, and is broadening its fast-track online grocery delivery options.
This segment saw a 46% increase in sales last year, totaling £460 million.
Shirine Khoury-Haq, chief executive of the Co-op, stated that while the government faces challenges, it should consider the cumulative financial burden on the retail industry to prevent adverse effects on high streets and local communities.
She emphasized the need for governmental action to support small businesses facing hikes in business rates, retail crime, and increased national insurance payments.
In the fiscal year ending 4 January, the Co-op's profits rose to £161 million, a sharp increase from £28 million the previous year, with total sales rising to £11.3 billion—an increase of 1.5% year-on-year.
Food retail sales increased nearly 2% to £7.4 billion, although this growth rate lags behind current inflation levels as consumers become more budget-conscious.
Revenue from funeral services grew by 2.8% to £289 million.
Khoury-Haq noted that the Co-op's food sector remains largely unaffected by new U.S. trade tariffs due to its commitment to sourcing British products.
However, she expressed concerns regarding consumer confidence amid rising inflation, energy costs, and mortgage rates, along with apprehensions about mounting costs for broader businesses and communities, particularly on high streets.
The Co-op indicated that while food costs continue to rise, the rate of increase has moderated compared to previous years.
The company invested £88 million last year in maintaining lower prices for its member base, which benefits from special pricing.
Additionally, the Co-op plans to match Aldi prices for its members on selected key products.
Promotional offerings, including discounted food prices and early booking opportunities for events at the Co-op Live arena in Manchester, contributed to a growth in membership by over 20%, reaching 6.2 million, with a target of 8 million by 2030.